Kusum Singh (Miss)
Fundraising & Engagement Manager at Pangdemonium Theatre Company Ltd- Claim this Profile
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English Native or bilingual proficiency
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Malay Full professional proficiency
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Punjabi Elementary proficiency
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Hindi Elementary proficiency
Topline Score
Bio
Credentials
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Industry Mentors' Network
Certif-ID: Dedicated Skills CommunityJun, 2021- Sep, 2024 -
WSQ Respond to Serice Challenges
NTUC LearningHubJun, 2020- Sep, 2024
Experience
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Pangdemonium Theatre Company Ltd
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Singapore
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Performing Arts
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1 - 100 Employee
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Fundraising & Engagement Manager
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Jun 2022 - Present
Responsible for management of Pangdemonium’s individual donor programme – Friends of Pangdemonium (FOP). Provide continuous engagement via communication initiatives and administration of programme benefits. Plan and implement outreach strategies to raise funds from current and new donors.
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Sales & Ticketing Manager
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Aug 2016 - Jun 2023
Responsible for the company’s ticketing and group sales functions. Partnered with ticket service providers, venue management, and internal company departments to deliver a seamless theatre-going experience for patrons, school and corporate groups, and donors and supporters.
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National Gallery Singapore
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Singapore
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Museums, Historical Sites, and Zoos
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100 - 200 Employee
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Manager (Visitor Experience)
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Mar 2015 - Jan 2016
Responsible for developing and implementing operating procedures and performance measures for the Visitor Experience Team. Recruited and trained volunteers, maintained volunteer database, and planned and administered volunteer welfare and benefits. Managed key events and site recces. Responsible for developing and implementing operating procedures and performance measures for the Visitor Experience Team. Recruited and trained volunteers, maintained volunteer database, and planned and administered volunteer welfare and benefits. Managed key events and site recces.
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The Esplanade Co Ltd
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Performing Arts
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200 - 300 Employee
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Duty Manager
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Feb 2010 - Feb 2015
Responsible for safe and effective event operations across a variety of performance venues. Assisted Department Head in administration, planning and supervision of the department. Ensured customer satisfaction by maintaining high department standards, and resolving issues quickly and resourcefully. Trained customer service staff (including venue officers and ushers) on daily operations, customer management, and emergency safety procedures. Responsible for safe and effective event operations across a variety of performance venues. Assisted Department Head in administration, planning and supervision of the department. Ensured customer satisfaction by maintaining high department standards, and resolving issues quickly and resourcefully. Trained customer service staff (including venue officers and ushers) on daily operations, customer management, and emergency safety procedures.
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Education Counselor
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Jul 2009 - Jan 2010
• Coordinating of schedules and timetables with lecturers. • Building up and maintaining database for administration and marketing. • Generating reports of weekly updates and any other feedback. • Handling of Training Work Permit applications for students undergoing industrial attachments. • Coordinating of schedules and timetables with lecturers. • Building up and maintaining database for administration and marketing. • Generating reports of weekly updates and any other feedback. • Handling of Training Work Permit applications for students undergoing industrial attachments.
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Part-Time Sales Associate
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May 2007 - Apr 2009
• Maintain sales records. • Place orders from external suppliers. • Identify and monitor potential security issues. • Inventory stock checks. • Requisition of new stocks. • Maintain sales records. • Place orders from external suppliers. • Identify and monitor potential security issues. • Inventory stock checks. • Requisition of new stocks.
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Education
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Management Development Institute of Singapore
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Swiss Cottage Secondary School
Community
