Kussai Adnan
Sales Executive at Microless- Claim this Profile
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Arabic Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Experience
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Microless
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United Arab Emirates
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Retail
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1 - 100 Employee
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Sales Executive
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Oct 2022 - Present
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Al Khoory Hotels
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United Arab Emirates
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Hospitality
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100 - 200 Employee
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Front Office Agent
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Nov 2021 - Dec 2022
▪︎Property Pre-Opening experience. • Prepared for daily arrivals in terms of room allocation, check traces for any special requests of guests. • Registered and processed check in for all arrivals. • Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure. • Provided friendly smooth courteous service to all guests and respond promptly to all requests and inquiries at all time with timely manner. • Resolved guests complaints/ requests on daily basis and liaise with the department concerned to ensure immediately follow up. • Checked and conveyed messages to all guests. • Achieved the top 1 of the hotel staff online reviwes charts. Show less
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Education
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Damascus University
Master's degree, English Literature (British and Commonwealth)