Director - Customer Success

• May 2023 - Present

Customer Success Manager

• Sep 2020 - May 2023

CO - Content LE - Lead DA - Data 👨🏻‍💻We at COLEDA empower businesses in various aspects & help companies go beyond marketing.If you are keen to learn more about how COLEDA scores, engages, and converts our client`s prospects, I am up always up for a chat ☎️ or send me an email 📧 at kushdevsingh.rathore@coledab2b.com and I look forward to helping you take the next step in your sales funnel process 📈.

General Manager

• Feb 2020 - Dec 2022

XOTIK Indah - An Indonesian Destination Management Company Spear headed the organization to expand operations within Indonesia 🇮🇩 across the lesser known islands of Indonesia including Raja Ampat , Komodo 🦎 , various Gilli islands etc. Not only was I instrumental in crafting the strategy and approach for this new area of business, I was also effective in bringing in strategic partnerships — including hospitality platforms, brands and B2B accommodations agencies in India ,Australia & UAE. My strong business acumen and ability to connect-the-dots were what helped me through my career and spurred my quick success in XOTIK INDAH. Show less

Area Sales Manager

• Oct 2017 - Jan 2020

This role gave me an opportunity to work along with the global inbound market of the United Arab Emirates, We started as an association with Arabian explorers which is a Globally celebrated DMC. With the majority of clients from the European & CIS market, we successfully inculcated the Indian market and made it the top producing region for the organization. Was responsible for building the company`s brand at a national level. Going further we at Track Holidays launched our own full-fledged DMC as GVM Holidays LLC which with our collective team efforts became the first choice for all the MICE players in the Indian & South asian travel trade market. Show less

Sales Manager

• Feb 2016 - Sep 2017

North tours was a leading Destination management company for the United Arab emirates. It owned almost all parts of the Travel trade infrastructure in Dubai. I was hired to cultivate new market opportunities at the Regional as well as the National level. Over the period of the year, I was successful at developing and maintaining a network of 600+ Accommodation agencies & agents across several parts of Rajasthan & Gujarat delivering a gross revenue of 200,000USD++. North tours was a leading Destination management company for the United Arab emirates. It owned almost all parts of the Travel trade infrastructure in Dubai. I was hired to cultivate new market opportunities at the Regional as well as the National level. Over the period of the year, I was successful at developing and maintaining a network of 600+ Accommodation agencies & agents across several parts of Rajasthan & Gujarat delivering a gross revenue of 200,000USD++.

Assistant Front Office Manager

• Jan 2015 - Jan 2016

As the first overseas role, I joined here to Head the Front office department. This minimally designed Yacht hotel is built with Victorian architecture. With a team of 50 odd members collectively worked towards delivering the best client experience as per the international hospitality standards.Equipped with 112 keys this Floating hotel is one of the best in the country. As the first overseas role, I joined here to Head the Front office department. This minimally designed Yacht hotel is built with Victorian architecture. With a team of 50 odd members collectively worked towards delivering the best client experience as per the international hospitality standards.Equipped with 112 keys this Floating hotel is one of the best in the country.

Assistant Manager Front Office

• Jul 2013 - Dec 2014

As the youngest Lobby manager at this massive 461 rooms property, I was responsible for various shifts & team members. Diligently handled overall shift operations & trained the team along with the same. Mentored & Monitored department cashiers, Guest relation executive, clubhouse personnel & airport team. Was also the departmental trainer & also controlled the overall roaster for the entire department of 80+ people.

Management Trainee

• Jul 2011 - Jul 2013

Selected among the top 14 students from various prestigious hotel schools from all around India. Here Trained and worked at 05 different hotel units across the group at various roles & profiles. The Management program comprised of various projects for graduating different levels internally, fortuitously completed all the different levels & graduated from the program to become Asst Manager Front office at The Lalit New Delhi

Industrial Trainee

• May 2009 - Oct 2009