Kurt Zweck
System Manager at Apple American Group LLC- Claim this Profile
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Topline Score
Bio
Credentials
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Dell Alienware Dekstop/Laptop Technician Certification
DellOct, 2014- Oct, 2024 -
Dell Cloud Technologies (Service Technician edition) Certification
DellOct, 2014- Oct, 2024 -
Dell Desktop/Laptop/Workstation Technician Certification
DellOct, 2014- Oct, 2024 -
Dell PowerEdge Servers Technician Certification
DellOct, 2014- Oct, 2024 -
Hewlett-Packard Desktop/Laptop/Workstation (2014 edition) Certification
Hewlett-PackardOct, 2014- Oct, 2024 -
Lexmark Printers
Lexmark International, Inc.Oct, 2014- Oct, 2024
Experience
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Apple American Group LLC
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United States
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Restaurants
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700 & Above Employee
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System Manager
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Oct 2015 - Present
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Shift Manager
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Nov 2014 - Present
- Managed multiple employees.-- Ensured that employees on a shift were allocated and positioned in each station for the venues they were most efficient at.-- Ensured that employees had support and direction in performing their shift duties.- Cash handling.-- Opened tills and counted opening cash in each drawer.-- Closed tills, counted out profits and balanced drawers for opening shift.-- Balanced the cash on site bank and ensured proper cash denominations were available.- Point of Sale cashier and Venue Attendant for Spin City on an as-needed-basis.- IT services provided during shift work in regards to desktops, servers, network devices, peripherals, arcade games, and point of sale devices.- Inventory ordering, processing, stocking and logging for redemption prizes.
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IT Contractor | Consultant
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Jan 2014 - Present
Performing multiple IT and PC oriented tasks such as:-LAN/WAN, Hardware, and Software Refreshes.-LAN/WAN Install and Maintenance-General and Advanced PC Hardware/Software Services.-Electronic Communications, Publications, and visual presentations.-Minor Graphics Designing.-Website/Web Page Design and Implementation/Maintenance."Job" History: IT Contractor through GO2IT Group - Assignment: IBM Assist Tech for Hilton Hotels and Resorts Refresh 02/07/2014 Performing multiple IT and PC oriented tasks such as:-LAN/WAN, Hardware, and Software Refreshes.-LAN/WAN Install and Maintenance-General and Advanced PC Hardware/Software Services.-Electronic Communications, Publications, and visual presentations.-Minor Graphics Designing.-Website/Web Page Design and Implementation/Maintenance."Job" History: IT Contractor through GO2IT Group - Assignment: IBM Assist Tech for Hilton Hotels and Resorts Refresh 02/07/2014
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Compucom
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United States
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IT Services and IT Consulting
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700 & Above Employee
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IT Field Technician
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May 2014 - Nov 2014
-Perform Information Technology based field service support and technician services to high profile clients.--Repairing, replacing, recommending, and processing -technology products used at client sites.--Use multiple forms of electronic communications –Hardware/Software suites for work validation, notations, payroll, parts and equipment purchases, time and labor punch card, and more…****Industry/OEM Certifications as of 09/01/2014**** **Lexmark-- Printer and Printer Software** **Dell-- PC/Laptop/Printer/Networking/Software/Misc. Devices/Cloud/Storage Devices/Servers**
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Multi-Functional Job Specialist
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May 2006 - May 2014
Network Installation and Maintenance.Computer and Software Installation, Maintenance and Troubleshooting.Data Entry of Financial Records Including Minor Bookkeeping Functions. Network Installation and Maintenance.Computer and Software Installation, Maintenance and Troubleshooting.Data Entry of Financial Records Including Minor Bookkeeping Functions.
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Go2IT Group
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Assist Tech for IBM Services for Hilton Hotels and Resorts (Double Tree Hotel)
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Feb 2014 - Feb 2014
•Assisted in the refresh of hardware and software at the Double Tree Hotel, Grand Junction, CO 81501.•Ensured that once the server refresh was completed all workstations had specified software installed.•Refreshed Over-The-WAN Installs of a specific software to find networked printers and successfully connect to said printers.•Ensured printing from workstations to specific networked printers was possible and accurate by printing test reports from the confidential, proprietary software.
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Startek
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Accounts Receivable Rep.
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Aug 2004 - Sep 2004
Took payments on AT&T Wireless accounts via the phone.Suggested alternate payment methods.Turned services back on after suspension or billing issues were corrected. Took payments on AT&T Wireless accounts via the phone.Suggested alternate payment methods.Turned services back on after suspension or billing issues were corrected.
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Startek
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Account Receivable Rep.
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Jul 2002 - Feb 2003
Took payments on AT&T Wireless accounts via the phone.Suggested alternate payment methods.Turned services back on after suspension or billing issues were corrected. Took payments on AT&T Wireless accounts via the phone.Suggested alternate payment methods.Turned services back on after suspension or billing issues were corrected.
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Education
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University of Phoenix
Master of Business Administration (M.B.A.), Computer/Information Technology Administration and Management -
University of Phoenix
Master of Business Administration (M.B.A.), Computer/Information Technology Administration and Management -
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Information Technology: Multimedia and Visual Communications