Experience

STILL LIFE GLOBAL LTD
• United Kingdom
• Hospitality
• 1 - 100 Employee
• Managing Director

  • Apr 2014 - Present


City Marque

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Operations Manager

  • Feb 2013 - Feb 2014

  • Managing operations of City Marque's London Office.• Recruiting, hiring, training and coaching staff.• Ensuring staff follow procedural standards.• Regularly following up on leads for new business.• Managing an inventory of apartments and buildings.• Communicating with clients and guests as necessary to ensure customer satisfaction.• Establishing, negotiating and maintaining property relationships.• Managing and monitoring maintenance requests.• Maintaining supplier relationships.• Supporting and partnering with corporate sales team. Show less

• Property Manager

  • Jan 2012 - Jan 2013

  - Property management of the company's portfolio.- Introduction of new operational systems (maintenance procedures, logistics, and various others).- Finding suppliers and carrying out negotiations on commercial contracts. - Customer service through daily face to face and phoned based communication with guests.- Reactively responding to maintenance issues.- Pro-actively planning works and setting up PPM schedules. - Managing the Director's private portfolio of properties.


GRITIT
• United Kingdom
• Facilities Services
• 1 - 100 Employee
• Operator

  • Sep 2008 - Apr 2010