Experience

Syndesys
• United States
• Telecommunications
• 1 - 100 Employee
• Data Provisioning Engineer

  • Sep 2023 - Present


DataField Technology Services

• United States
• Telecommunications
• 1 - 100 Employee

• Network Engineer

  • Feb 2016 - Aug 2023

  Network Engineer IV, Coordinated Impacted Provisioning Led a high-performing team during the successful expansion of Coordinated Impacted Provisioning across four regions, ensuring seamless implementation and adherence to project timelines. Trained and mentored team members, providing detailed feedback and guidance to enhance their technical skills. Performed thorough assessments of orders to analyze the scope of work, strategically optimizing planning and execution for service-impacting changes. Implemented effective network optimization strategies resulting in enhanced network performance and heightened customer satisfaction levels during maintenance windows. Tracked project goals and provided financial and productivity reports to the client on a weekly, quarterly, and yearly basis. Nominated for DataField’s Outstanding Telecom Consultant award in Third Quarter 2022 and First Quarter 2023. Network Engineer III, Coordinated Impacted Provisioning Spearheaded the successful launch of Coordinated Impact Provisioning by developing comprehensive technical documentation, processes, and instructional videos, ensuring the efficient provisioning of services. Demonstrated exceptional communication skills by liaising with supporting departments, the client, and their customers to secure smooth upgrades and installs during service-impacted changes. Recipient of DataField’s Outstanding Telecom Consultant award for First Quarter 2020. Network Engineer II, Retail Circuit Design Developed and optimized circuit designs, adhering to industry standards and client specifications. Successfully delivered projects within designated timelines, maintaining high-quality standards and exceeding client expectations. Network Engineer I, Various Projects Designed and traced legacy and optical circuits via CTC, Ciena OneControl, Planet Operate, and WaveReady then documented them in Granite. Created cut sheets to organize project requirements and improve efficiency for fellow engineers. Show less


Braille Works
• United States
• Printing Services
• 1 - 100 Employee
• Large Print Formatter

  • Apr 2015 - Feb 2016


GameStop

• United States
• Retail
• 700 & Above Employee

• Shift Manager

  • Jul 2010 - Feb 2016

  Oversaw daily store operations, including inventory management, cash handling, and customer service, ensuring exceptional shopping experiences for customers. Oversaw daily store operations, including inventory management, cash handling, and customer service, ensuring exceptional shopping experiences for customers.