Experience

CarePoint

• Hospitals and Health Care
• 1 - 100 Employee

• • Jun 2019 - Present

• • Nov 2017 - May 2019



Avon HMO

• Nigeria
• Hospitals and Health Care
• 100 - 200 Employee

• • Sep 2016 - Present

  -Ensure a high level of customer satisfaction -Provide administrative and operational support with respect to client services and retention activities from on boarding to renewal-Ensure proper documentation of client correspondence and business engagement documents, as well as reporting on activities/tasks as assigned and required -Ensure smooth transition of new clients into the scheme and carry out continuous periodic education of clients on processes, coverage and so on-Execute initiatives to retain and grow client/companies enrolled member base -Occasional client visits, liaison meetings at an agreed frequency for all clients Show less

• • Oct 2015 - Aug 2016



Eve and Tribe

• Lagos

• Operation Executive

  • Nov 2014 - Oct 2015

  - Managing online inventory - Managing the company's database - Updating the daily reconciliation sheet - Updating the status master - Updating the order master - Processing all orders at the backend - Managing online inventory - Managing the company's database - Updating the daily reconciliation sheet - Updating the status master - Updating the order master - Processing all orders at the backend



Hi Media Limited

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Electric Programmer in the Contents/Channels department.

  • Aug 2011 - Dec 2011

  -Ensured programme titles and synopsis follow the strict Electronic programming guideline. -Sub editing information to the required description limit. -Liaising with the channel managers to ensure final proof and sign off prior to the electric programming guideline being published. -Served as the quality and control officer to determine the quality of materials in terms of video and audio before schedule for airing. -Carried out periodic review of channel listings made in accordance with the policy in consultation with channel managers. Show less



Great Bakis Ventures

• Nigeria

• Customer Care

  • Apr 2011 - Nov 2011

  -Handled customer enquiries, complaints, calmed angry caller. - Advising customers on the company's products that sooth their daily and business needs and giving prompt response when confronted with a problem. -Designing best option solution and repairing broken trust between the company and its customers. -Handled customer enquiries, complaints, calmed angry caller. - Advising customers on the company's products that sooth their daily and business needs and giving prompt response when confronted with a problem. -Designing best option solution and repairing broken trust between the company and its customers.



X-world Entertainments

• Lagos, Nigeria

• Co-editor

  • Apr 2009 - Feb 2011

  -Editing the X-world magazine -Scrutinising every story for grammatical errors -sorting out relevant stories and over-seeing the work of the graphic designer -Scheduling appointments with companies for sponsorship and attending meetings with them. -Editing the X-world magazine -Scrutinising every story for grammatical errors -sorting out relevant stories and over-seeing the work of the graphic designer -Scheduling appointments with companies for sponsorship and attending meetings with them.