Experience

Lumos Global

• Renewable Energy Semiconductor Manufacturing
• 100 - 200 Employee

• Customer Service Consultant

  • Aug 2021 - Present

  As an energy consultant, I carry out the following ● Managing large amounts of inbound and outbound calls in a timely manner while following laid down procedures, guidelines, policies and “scripts”; ● Resolving product or service queries in a timely manner by identifying customer needs, clarifying information, analyzing cause and expediting resolution; ● Conducting product and service quality surveys with customers and recording feedback from time to time; ● Generating leads for the sales team by screening callers and identifying potential sales opportunities; ● Building repeat sales and retention through strong customer relationships by focusing on the customer wants and needs; ● Supporting the collection of payments by regularly contacting dormant and defaulting customers; Show less



Earn On Social

• United States
• Advertising Services
• 1 - 100 Employee

• EOS Global Ambassador

  • Aug 2020 - Present

  I reach out to people across my Social Media Networks with great promotions and offers. It doesn't matter if I am promoting a B2B or B2C product or service because our technology and automation allows me to reach the right people with the right offer at the righttime. I am one of 10,000 Global Ambassadors for Earn On Social working from home. We are based in every continent across the globe and our workforce includes stay-at-home Moms, Dads, Veterans, people with disabilities who can only work at home and people who have a full-time day job but want to work for us on a part-time basis. We are one family generating wealth for our ourselves, our company and out clients. Show less

• EOS Global Ambassador

  • Aug 2020 - Present