Experience

MyOffice Answer India PVT. LTD.

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Implementation Manager

  • Mar 2023 - Present

  Ahmedabad, Gujarat, India



Integrity Healthcare Solutions Pvt Ltd

• India
• Information Technology & Services
• 200 - 300 Employee

• Sr. Implementation Specialist

  • Jan 2018 - Mar 2023

  Ahmedabad



iPatientCare

• United States
• Software Development
• 1 - 100 Employee

• Sr. Application Specialist

  • Apr 2015 - Jan 2018

  Ahmedabad, Gujarat, India Consistently executes implementation process and methodology. Oversees accurate, timely and successful achievement of milestones through entire EMR/EHR implementation cycle. Participates in project planning and/or facilitates efforts and ensures that assigned orders are accurately maintained and client interactions are documented in accordance with company standards and policies. Ensures timely internal communication to Sales, Implementation Management, Implementation team… Show more Consistently executes implementation process and methodology. Oversees accurate, timely and successful achievement of milestones through entire EMR/EHR implementation cycle. Participates in project planning and/or facilitates efforts and ensures that assigned orders are accurately maintained and client interactions are documented in accordance with company standards and policies. Ensures timely internal communication to Sales, Implementation Management, Implementation team members and external communication to clients, client implementation team or other 3rd parties. Effectively manages assigned business through internal systems. Documents client interactions. Escalates any adjusted client time frames. Seeks client feedback on the products and service to ensure a quality implementation experience for the client. Handling multiple projects at the same time with exceeding client’s expectation and receiving over whelming feedback from management for out standing performance. Show less



InSync Healthcare Solutions

• Process Specialist

  • Apr 2012 - Apr 2015

  Vadodara Area, India • Utilizes a combination of product knowledge, knowledge of compensation practices and project management skills to ensure a quality implementation experience for the client from Health Care domain. • Proactively contacts clients during the implementation process to assess their satisfaction and fully utilize standardized tools and technology to support solution delivery. • Consistently executes implementation process and methodology. • Oversees accurate, timely and successful… Show more • Utilizes a combination of product knowledge, knowledge of compensation practices and project management skills to ensure a quality implementation experience for the client from Health Care domain. • Proactively contacts clients during the implementation process to assess their satisfaction and fully utilize standardized tools and technology to support solution delivery. • Consistently executes implementation process and methodology. • Oversees accurate, timely and successful achievement of milestones through entire EMR/EHR implementation cycle. • Participates in project planning and/or facilitates efforts and ensures that assigned orders are accurately maintained and client interactions are documented in accordance with company standards and policies. • Ensures timely internal communication to Sales, Implementation Management, Implementation team members and external communication to clients, client implementation team or other 3rd parties. • Effectively manages assigned business through internal systems. Documents client interactions. • Escalates any adjusted client time frames. • Seeks client feedback on the products and service to ensure a quality implementation experience for the client. • Handling multiple projects at the same time with exceeding client’s expectation and receiving over whelming feedback from management for out standing performance. Reporting to: Implementation Director. Show less



INTIVIA INFORMATICS INDIA PRIVATE LIMITED

• India
• 1 - 100 Employee

• Process Associate

  • Apr 2012 - Nov 2012

  Vadodara Area, India • Creating, Enhancing and desiging database in respect of speciality. • Setup and configuration of New Accounts • Creating ASP and Server based accounts. • Implementation of Clinical Contenet in relation to speciality. • Conversion of paper forms into electronic • Creating custom clinical forms • Macros Configuration • Catagorising preset features of PM/Billing Accounts • Escalate issues, bugs and errors to development team as in required. • Working closely with… Show more • Creating, Enhancing and desiging database in respect of speciality. • Setup and configuration of New Accounts • Creating ASP and Server based accounts. • Implementation of Clinical Contenet in relation to speciality. • Conversion of paper forms into electronic • Creating custom clinical forms • Macros Configuration • Catagorising preset features of PM/Billing Accounts • Escalate issues, bugs and errors to development team as in required. • Working closely with Product Development Team to enahance and create new features in the product. Reporting to: Imeplementation Director. Show less



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Process Associate

  • Jun 2011 - Feb 2012

  Vadodara Area, India • Classification of Advertisements of US, Canada & Mexico on Internet. • QC of top 500 Advertisement’s impartation of Classification. • Compiling reports on team’s performance. • Problem resolution of team for classification of Advertisements. • Recommendations for process development based on customer feedback and analysis of the same. Reporting to: Team Leader.



Enlightenment99 Software Consultant Pvt. Ltd.

• Talent Acquisition Specialist

  • Aug 2010 - Jun 2011

  Vadodara Area, India • Converse with client regarding the openings. • Find suitable candidate for the opening. • Conduct telephonic interview with a candidate for opening. • Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call. Reporting to: Team Leader