Tom Kunhardt

Director Customer Success at Correlate, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area
Languages
  • English -
Skills

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Bio

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Christopher Phillips

I had the honor being in Tom's first class with One Block Off the Grid. His knowledge & passion of solar energy & sustainability is top notch. From day one I felt comfortable & inspired at the company through his leadership. Tom was great to work with & his passion for all things GREEN is contagious!

Brie Emerson

You will not find a more passionate leader than Tom. His passion for the solar and renewable industry is infectious and motivating always driving the entire team to really care about WHY they come to work everyday! His knowledge is greater than any! He is a renewable energy encyclopedia always up to date on every facet of the industry and then condensing and distributing that crucial info to the rest of the team! Essential support for the sales team. While I got to focus on closing - he was right there making sure that I had every tool in my belt to succeed. Tom juggled many balls - always problem solving with the company and the employees in mind for a win win solution. Any sales team is lucky to Tom. His positive solution oriented "can do" attitude is a pleasure to work with everyday and I could not have done my job so well without him!

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Credentials

  • Procore Certification: Procore Administrator
    Procore Technologies
    Oct, 2023
    - Sep, 2024

Experience

  • Correlate, Inc.
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Director Customer Success
      • Oct 2016 - Present

      Organizations waste a lot of energy, so we built our software & service to help them use less and buy smarter. Correlate provides energy programs for building portfolios that require no upfront capital. Our programs use software workflows, analytics and services to efficiently execute tasks, enabling energy consumers and industry to deliver more projects. Our energy programs are customer-centric, low-risk and multi-year to maintain savings and discover new opportunities. Organizations waste a lot of energy, so we built our software & service to help them use less and buy smarter. Correlate provides energy programs for building portfolios that require no upfront capital. Our programs use software workflows, analytics and services to efficiently execute tasks, enabling energy consumers and industry to deliver more projects. Our energy programs are customer-centric, low-risk and multi-year to maintain savings and discover new opportunities.

  • Clean.Tech
    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Senior Partner Account Manager, Customer Success
      • Apr 2020 - Jan 2022

      Clean.Tech provides a platform for clean energy-based project design, implementation, and automation. We are powered by deep learning artificial intelligence that more accurately designs, engineers, prices and aids in closing opportunities brought in by sales and financing professionals. With all-inclusive financing, construction, and implementation, Clean.Tech has created the next generation of energy sales. You can join us. Ask me how Clean.Tech provides a platform for clean energy-based project design, implementation, and automation. We are powered by deep learning artificial intelligence that more accurately designs, engineers, prices and aids in closing opportunities brought in by sales and financing professionals. With all-inclusive financing, construction, and implementation, Clean.Tech has created the next generation of energy sales. You can join us. Ask me how

  • NRG Home Solar
    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 200 - 300 Employee
    • Corporate Trainer, Learning & Development
      • Jul 2013 - Jul 2016

      Pure Energies acquired One Block Off the Grid June 2013 | NRG Home Solar acquired Pure Energies October 2014 Provided classroom, webinar, and LMS telesales training and certification modules for lead qualification, presentation, sales, and sales operations. • Utilized ADDIE model and value-stream mapping to create and improve on-boarding process and training program with collaboration from Human Resources and professional training consultants. • On-boarded & Trained over 200 people in sales, pre-sale design, and sales operations. • Monitored and analyzed job performance and worked with sales managers to improve individual and overall team performance by 15%. Monthly average increased from 60 kW to 70 kW per rep. • Supported 48-member telesales team to achieve monthly sales volume of 3MW in 2014. • Collaborated with legal team to develop training for call scripts, telemarketing policies, national and local Do Not Call policies. Maintained 95% compliance. • Teamed up with product and software development teams to improve and implement sales operations workflow in Salesforce and proprietary solar software platform. Specialties: Telesales Operations, Consultative Sales, Sales Training, Coaching, E-Learning, LMS, Instructional Design, Blended Learning, Curriculum Design, ADDIE, Teaching, Staff Development, Customer Relations Management, Sales Management, Sales Operations, Channel Management, Marketing, Business Development, Client Services Management, Project Management, Market and Competitive Analysis, Energy Legislation, Solar Policy & Incentives. Show less

  • One Block Off the Grid & Pure Energies
    • Senior Solar Consultant & Team Lead
      • Mar 2011 - Jul 2013

      Consultative Residential Solar Sales • Qualify and Close in multiple national markets • Conduct virtual sales presentations • SolarCity SolarPPA and SolarLease • Sunrun PPA & Lease • Clean Power Finance PPA and Lease • Sunnova Lease • OneRoof Energy Lease • Admirals Bank • Mosaic Loan • HERO (PACE) Loan • SunEdison Lease • SREC and Rebate incentive expertise • Design solar systems to 30kW • Utilize Salesforce CRM • Manage customer relations for referral sales Show less

  • ClearEdge Power
    • United States
    • Renewables & Environment
    • 1 - 100 Employee
    • Area Sales Manager
      • Aug 2009 - Dec 2010

      Position included sales for Hydrogen Fuel Cell start-up company introducing a new micro CHP product to the high end residential and small to medium commercial markets; focused on hospitality, food service, health & fitness, industrial process, and manufacturing. Business Development activities focused on establishing relationships with partners in Architecture, Engineering, ESCOs, and Luxury Home Building. Position included sales for Hydrogen Fuel Cell start-up company introducing a new micro CHP product to the high end residential and small to medium commercial markets; focused on hospitality, food service, health & fitness, industrial process, and manufacturing. Business Development activities focused on establishing relationships with partners in Architecture, Engineering, ESCOs, and Luxury Home Building.

  • REC Solar, Inc.
    • Customer Relations Manager
      • Aug 2007 - Jan 2009

      Sales & Customer Experience Management Position included responsibility for achieving sales quota to increase new business from client referrals as well as improving customer communication, loyalty, and satisfaction. Conduct client research, satisfaction surveys, and analysis. Identify client communication 'touch points' in entire sales and implementation process and recommend actions to ensure delivery of world-class service. Provide cross-departmental training for best practices in Customer Experience Management, Customer Relations, and Customer Service. Show less

  • Eastman Kodak
    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Dealer Channel Account Manager
      • Oct 1997 - Apr 2006

      Managed professional and consumer retail channel in the Northwest U.S. Established strong relationships with key dealers, trade organizations, and industry leaders. Planned, implemented, and managed individual key account sales strategy and new product launches. Customer liaison to all Kodak business units from Marketing to Supply Chain. Managed professional and consumer retail channel in the Northwest U.S. Established strong relationships with key dealers, trade organizations, and industry leaders. Planned, implemented, and managed individual key account sales strategy and new product launches. Customer liaison to all Kodak business units from Marketing to Supply Chain.

  • The New Lab
    • Türkiye
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Client Relations Manager
      • 1984 - Oct 1997

      Managed and led all aspects of growing a premier Client Relations staff for a world-renowned commercial photo lab. Managed and led all aspects of growing a premier Client Relations staff for a world-renowned commercial photo lab.

Education

  • University of Massachusetts, Amherst
    General Studies
  • New College of California
    Bachelor of Arts (BA), Humanities
  • Milton Academy
    College/University Preparatory and Advanced High School/Secondary Diploma Program

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