Kunga Nanglo

BPO Lead at KOHO
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA
Languages
  • Tibetan Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • Personal Training Specialist
    Canadian Fitness Professionals Inc.
  • Standard First Aid with CPR-C/AED
    Lifesaving Society Ontario

Experience

  • KOHO
    • Canada
    • Financial Services
    • 100 - 200 Employee
    • BPO Lead
      • May 2022 - Present

    • Quality Assurance Specialist
      • Nov 2021 - May 2022

    • User Success
      • Apr 2021 - Nov 2021

  • Humber College
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Contact Centre Advisor
      • Oct 2020 - Apr 2021

  • Hart House
    • Civic & Social Organization
    • 1 - 100 Employee
    • Information Service Attendant, Hart House Fitness Centre
      • Sep 2015 - Oct 2020

      • Responsible for the accurate, efficient and friendly delivery of customer service to all current and prospective members of Hart House• Provide general information regarding fitness programs and personal training services• Monitor member access using CLASS and Fusion software, alongside assisting with membership sales.

    • Strength & Fitness Supervisor, Hart House Fitness Centre
      • Sep 2015 - Feb 2020

      • Supervise and monitor all athletic and conditioning areas• Enforce policies and regulations of Hart House athletics• Evaluate status of equipment, equipment needs and repairs, and recommend equipment purchases

  • Humber College
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Fitness and Health Promotion Field Advisor
      • Mar 2020 - May 2020

      • Responsible for liaising between the FHP students, internship settings, the Office of Experiential Learning staff and the assigned program staff. • Support students with issues, and concerns while in internship placements. • Responsible for liaising between the FHP students, internship settings, the Office of Experiential Learning staff and the assigned program staff. • Support students with issues, and concerns while in internship placements.

  • University of Toronto
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Strength And Conditioning Supervisor, Goldring Centre for High Performance Sport and Athletic Centre
      • Sep 2015 - Jan 2020

      • Assist with recruitment, orientation and training of casual staff • Provide direct on-the-job leadership and supervision of a team of strength and conditioning attendants • Assist in the supervision of the strength and conditioning centre and conduct orientations for drop-in members • Assist members with proper exercise techniques on all fitness equipment and safe handling of equipment • Assist with recruitment, orientation and training of casual staff • Provide direct on-the-job leadership and supervision of a team of strength and conditioning attendants • Assist in the supervision of the strength and conditioning centre and conduct orientations for drop-in members • Assist members with proper exercise techniques on all fitness equipment and safe handling of equipment

  • Maxwell Paper
    • Paper and Forest Product Manufacturing
    • 1 - 100 Employee
    • Software Technician
      • May 2011 - Aug 2011

Education

  • University of Toronto
    Bkin, Kinesiology and Exercise Science
    2011 - 2015

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