Experience

Ananta Spa & Resorts Jaipur

• India
• Hospitality
• 1 - 100 Employee

• Assistant Manager Reservations (Part of Pre-Opening Team 200 Keys)

  • Oct 2023 - Present

  Generate morning reports for the department including arrival, departure, in-houseguests for smooth operations. Keep a track on the central reservation portal of emails and respond to each guest within the standard time span. Check No Show bookings and take action as per the hotel standards. Monitor rates of the competition hotels and adjust pricing on the brandwebsite (via central reservation system) online travel agent (via channel manager) accordingly. Understand… Show more Generate morning reports for the department including arrival, departure, in-houseguests for smooth operations. Keep a track on the central reservation portal of emails and respond to each guest within the standard time span. Check No Show bookings and take action as per the hotel standards. Monitor rates of the competition hotels and adjust pricing on the brandwebsite (via central reservation system) online travel agent (via channel manager) accordingly. Understand the occupancy of the hotel for future and manage the inventory of all categories of rooms on brand website & online travel agents respectively. Actively use the revenue management system to update rates and inventory. Check the current day and next day arrivals on OPERA keeping in mind the rate, preferences and status of each reservation. Handle groups (corporate and weddings) with rooming lists on OPERA. Creating rate codes for all the rate categories for FIT’s and Groups. Handle all the bookings from contracted and local travel. Lead daily team briefings. Ensures all entries in Opera are accurate and done according to the set standards and guidelines. Show less Generate morning reports for the department including arrival, departure, in-houseguests for smooth operations. Keep a track on the central reservation portal of emails and respond to each guest within the standard time span. Check No Show bookings and take action as per the hotel standards. Monitor rates of the competition hotels and adjust pricing on the brandwebsite (via central reservation system) online travel agent (via channel manager) accordingly. Understand… Show more Generate morning reports for the department including arrival, departure, in-houseguests for smooth operations. Keep a track on the central reservation portal of emails and respond to each guest within the standard time span. Check No Show bookings and take action as per the hotel standards. Monitor rates of the competition hotels and adjust pricing on the brandwebsite (via central reservation system) online travel agent (via channel manager) accordingly. Understand the occupancy of the hotel for future and manage the inventory of all categories of rooms on brand website & online travel agents respectively. Actively use the revenue management system to update rates and inventory. Check the current day and next day arrivals on OPERA keeping in mind the rate, preferences and status of each reservation. Handle groups (corporate and weddings) with rooming lists on OPERA. Creating rate codes for all the rate categories for FIT’s and Groups. Handle all the bookings from contracted and local travel. Lead daily team briefings. Ensures all entries in Opera are accurate and done according to the set standards and guidelines. Show less



Fairmont Jaipur

• India
• Hospitality
• 200 - 300 Employee

• Revenue And Reservations Executive (245 Keys)

  • Jun 2022 - Jun 2023



Park Inn by Radisson

• Belgium
• Hospitality
• 700 & Above Employee

• Front Office Supervisor (89 Keys)

  • Oct 2021 - Jun 2022



ibis, ibis Styles, ibis budget

• Hospitality
• 700 & Above Employee

• Front Office Associate (123 Keys)

  • Feb 2021 - Oct 2021



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• Front Office Associate (248 Keys)

  • Jan 2020 - Feb 2021



Lemon Tree Hotels

• India
• Hospitality
• 700 & Above Employee

• Job Training (64 Keys)

  • May 2019 - Oct 2019



Mahindra Holidays & Resorts India Limited

• India
• Hospitality
• 700 & Above Employee

• Internship Trainee

  • Nov 2017 - Feb 2018