Experience

Hologram Studio, LLC

• United States
• Design Services
• 1 - 100 Employee

• Experience Designer

  • Aug 2023 - Present

  Performed a heuristic evaluation of the Curious Elixirs checkout experience, documenting its microinteractions, language, and automated email marketing strategy. This documentation was used to kickstart further investigation and iteration of the flow. Performed a heuristic evaluation of the Curious Elixirs checkout experience, documenting its microinteractions, language, and automated email marketing strategy. This documentation was used to kickstart further investigation and iteration of the flow.



A Book Apart

• United States
• Book and Periodical Publishing

• Editor

  • Jun 2022 - Present

  Copy edit, fact-check, style-tag, and proofread tech-related manuscripts via Microsoft Word's Track Changes feature. Ensure grammatical accuracy, consistency of tone and voice, precision of word choice, and clarity of concepts—all in a one-week turnaround. Write alt text for images. Format figures and tables. Copy edit, fact-check, style-tag, and proofread tech-related manuscripts via Microsoft Word's Track Changes feature. Ensure grammatical accuracy, consistency of tone and voice, precision of word choice, and clarity of concepts—all in a one-week turnaround. Write alt text for images. Format figures and tables.



California College of the Arts

• United States
• Higher Education
• 500 - 600 Employee

• Admissions Ambassador

  • Apr 2020 - May 2023

  Wrote and recorded scripts for Instagram Reels to be posted on @cca_ug_admissions. Reached out to college applicants via email and Cadence. Participated in Zoom calls with potential students to discuss experiences and opportunities. Compared, edited, and entered contact information across multiple spreadsheets. Wrote and recorded scripts for Instagram Reels to be posted on @cca_ug_admissions. Reached out to college applicants via email and Cadence. Participated in Zoom calls with potential students to discuss experiences and opportunities. Compared, edited, and entered contact information across multiple spreadsheets.



BILL

• United States
• Software Development
• 700 & Above Employee

• Content Design Intern

  • Jun 2022 - Aug 2022

  Rewrote ambiguous Sync error messages in order to slash its overwhelming share of customer service inquiries. Audited Writer and Zeroheight versions of the style guide for teamwide consistency. Wrote internal content guidelines for Pendo, a newly integrated tool to be used by content designers, product designers, and engineers for the creation of IPD (in-product discovery) messages. Rewrote ambiguous Sync error messages in order to slash its overwhelming share of customer service inquiries. Audited Writer and Zeroheight versions of the style guide for teamwide consistency. Wrote internal content guidelines for Pendo, a newly integrated tool to be used by content designers, product designers, and engineers for the creation of IPD (in-product discovery) messages.



experience matters design

• Research Assistant

  • Apr 2021 - May 2022

  Worked with Erin Malone, the chair of California College of the Art’s Interaction Design program, on her upcoming book Women of Interaction Design (http://www.womenofixd.com/). Responsibilities included research, graphic design, social media management (Instagram and Twitter via Buffer), writing, and fact-checking. Worked with Erin Malone, the chair of California College of the Art’s Interaction Design program, on her upcoming book Women of Interaction Design (http://www.womenofixd.com/). Responsibilities included research, graphic design, social media management (Instagram and Twitter via Buffer), writing, and fact-checking.



NerdWallet

• United States
• Consumer Services
• 700 & Above Employee

• UX Content Strategy Intern

  • Jun 2021 - Aug 2021

  Updated the "Idioms and Slang to Avoid" section of NerdWallet's DEI (Diversity, Equity, and Inclusion) guidelines. Carried out competitive analysis for a new cash flow feature. Collaborated on lo-fi wireframes and drafted copy. Created copy doc for the cash flow feature. Brainstormed banner ads for mobile. Cross-referenced products cards against NerdWallet's style guide to achieve visual and grammatical consistency. Created a document with product card recommendations for legal review. Assisted in site-wide copy audit. Show less



The Daily Fandom

• United States
• Entertainment Providers
• 1 - 100 Employee

• Writer/Editor Intern

  • Sep 2019 - Mar 2020

  Pitched, researched, and wrote original short- and long-form articles for thedailyfandom.com; topics included comics, music, fandom, and more. Copy edited, proofread, and evaluated peers’ articles for SEO. All via Wordpress. Pitched, researched, and wrote original short- and long-form articles for thedailyfandom.com; topics included comics, music, fandom, and more. Copy edited, proofread, and evaluated peers’ articles for SEO. All via Wordpress.



Ki Book Club - Elite Summaries

• United States
• E-Learning
• 1 - 100 Employee

• Writer/Editor Intern

  • Jul 2018 - Sep 2018

  Halved the word count of technical 6000-word book summaries (topics in business, psychology, health, and more) through intentional copy editing. Asked by the CEO to create a condensing guide (to be used for the onboarding of future interns). Halved the word count of technical 6000-word book summaries (topics in business, psychology, health, and more) through intentional copy editing. Asked by the CEO to create a condensing guide (to be used for the onboarding of future interns).



Joey Robert Parks (Ghostwriter)

• Intern

  • Jul 2018 - Sep 2018

  Reviewed and revised manuscripts (novels, memoirs, and stage-plays). Transcribed, summarized, and organized client interviews. Brainstormed characters and plot points. Discussed and evaluated projects via conference video-calls. Reviewed and revised manuscripts (novels, memoirs, and stage-plays). Transcribed, summarized, and organized client interviews. Brainstormed characters and plot points. Discussed and evaluated projects via conference video-calls.