Kum Yi Ling
Pharmacist in charge at PMG Pharmacy Sdn Bhd- Claim this Profile
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English -
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Malay -
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Chinese (Simplified) -
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Chinese (Traditional) -
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Cantonese -
Topline Score
Bio
Credentials
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Coaching Employees through Difficult Situations
LinkedInJun, 2022- Oct, 2024 -
Critical Thinking
LinkedInJun, 2022- Oct, 2024 -
Delivering Bad News to a Customer
LinkedInJun, 2022- Oct, 2024 -
Diversity, Inclusion, and Belonging
LinkedInJun, 2022- Oct, 2024 -
Good Clinical Practice (GCP) Certification
IQVIAJun, 2022- Oct, 2024 -
Influencing Others
LinkedInJun, 2022- Oct, 2024 -
Excel: VLOOKUP and XLOOKUP for Beginners
LinkedInMay, 2022- Oct, 2024 -
Leading with Emotional Intelligence
LinkedInMay, 2022- Oct, 2024 -
Avoiding Burnout
LinkedInMar, 2022- Oct, 2024 -
Fully Registered Pharmacist
Pharmacy Board of Malaysia (Lembaga Farmasi, LFM)Feb, 2020- Oct, 2024 -
First Aid Training
St. John Ambulance of MalaysiaApr, 2016- Oct, 2024
Experience
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PMG Pharmacy Sdn Bhd
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Malaysia
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Hospitals and Health Care
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1 - 100 Employee
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Pharmacist in charge
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Jun 2022 - Present
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IQVIA
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United States
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Hospitals and Health Care
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700 & Above Employee
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Project Management Analyst
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Jul 2021 - Jun 2022
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MPS Young Pharmacist Chapter
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Malaysia
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Assistant Director of Public Engagement
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Mar 2020 - Dec 2021
1. Organised the interstate mental health campaign which gained a 42% increment of engagement with lower cost.2. Created an effective communication plan and oversaw the production and edition of infographics and articles.3. Coordinated in setting program goals, and devised new methods for improving and sustaining department activity.4. Partnered with the director in managing internal projects and meetings with stakeholders.5. Analysed and prepared review reports for engaging event and internal review via Microsoft Word. Show less
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Associate of Public Engagement
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Nov 2018 - Mar 2020
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Hospital Pharmacist
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Feb 2020 - Jul 2021
1. Counterchecked 100+ prescriptions per day through eHIS with 3-point counter checking. 2. Succeeded in managing KPI on a monthly basis (95% customer satisfaction per month). 3. Overhauled the supply and procurement of medications and health commodities used through discussion with the relevant stakeholder in the hospital, which ensured sufficient supplies at all times. 4. Achieved efficient filing of specialized medication used records via the creation of an efficient recording system. 5. Managed medical safety activities to ensure benefit-risk management throughout medication usage periods to translate safety data into actions tailoring to individual needs in a collaborative manner. 6. Spearheaded and supervise the organization of all items in the pharmacy, including medications and files. 7. Guided a team on Good Storage Practice (GSP). 8. Collaborated with relevant parties in order to keep in loop on products received that need to be recalled. 9. Participated in medicines evaluation for hospital formulary development and maintenance. 10. Performed a clinical paper appraisal and identified the different resources in drug information. 11. Reviewed articles and completed data extraction using the standardized form in Excel Sheet. 12. Updated hospital personnel on the latest clinical practices and information through Microsoft PowerPoint Presentation. 13. Maintained efficient filing of datasheet serial number of Purchase Order (PO), Delivery Order (DO), and invoices. Show less
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Pre-Registered Pharmacist
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Feb 2019 - Feb 2020
Completed Provisionally Registered Pharmacist (PRP) certification; 1. Ward Pharmacy - Screening of prescriptions, labelling, filling, counter-checking and dispensing of medications - Supply medication as per protocol, including via Unit Of Dose (UOD), Unit Of Unit (UOU), Imprest, Jawatankuasa Ubat Dan Terapeutik (JKUT) or Kelulusan Khas Ketua Pengarah Kesihatan (KPK). 2, Specialist Clinic Pharmacy - Screening of prescriptions, labelling, filling, counter-checking and dispensing of medications - Handling of Dangerous Drugs & Psychotropic Substances 3. Clinical Pharmacy - Performed medication history taking and case clerking to assess medication safety and identify Pharmaceutical Care Issues 4. Pharmacy Store Management - Understand the storage requirements according to Good Distribution Practice (GDP) - Performing store management and inventory control 5. Oncology Pharmacy Services - Mastered knowledge of aseptic technique, cytotoxic spill procedures, safe handling of cytotoxic drugs, disposal/incineration of cytotoxic waste - Performed calculation of cytotoxic drug preparations 6. Parenteral Nutrition/ Intravenous Additive Services - Performed calculation and compounding of PN products in a clean room with aseptic technique - Performed case clerking and monitor Parenteral Nutrition (PN) management 7. Drug Information Services - Gather evidence-based information and respond to the requestor - Participated in medicines evaluation for hospital formulary development and maintenance 8. Clinical Pharmacokinetic Services/ Therapeutic Drug Monitoring - Performing analysis of Serum Drug Concentration involving narrow therapeutic drugs - Performed calculation of new dosage recommendations, result interpretation and making recommendations 9. Manufacturing & Repacking - Performing repacking od raw material and compounding of suspensions adhering to Good Preparation Practice (GPP) and Good Distribution Practice (GDP) Show less
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Tigas Alliance
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Malaysia
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Wellness and Fitness Services
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1 - 100 Employee
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Pharmacy Assistant
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Jan 2019 - Feb 2019
1. Ensured high levels of customer service and safety are maintained at all times. 2. Provided professional medical consultation and healthcare advice to all the customers under the supervision of a licensed pharmacist. 3. Performed Glucose, Cholesterol, Uric acid, and Blood pressure tests to over 50+ customers over 2 months. 4. Promoted health and beauty products according to customers' needs. 5. Performed administrative duties, including operating cash registers, and restocking inventory. Show less
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Sales Assistant
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Nov 2016 - Feb 2017
1. Provided healthcare advice to all the customers, with a focus on over-the-counter medication and supplements under the supervision of a licensed pharmacist. 2. Maintained inventory levels by ordering necessary supplies and verifying deliveries against purchase orders. 3. Trained, coached, and motivated two new sales assistants. Ensuring high levels of customer service and safety are maintained at all times. 4. Succeeded in performing administrative duties, including stock adjustment, organized and coordinated customer records. 5. Handled daily receipts totaling RM6000 and assist Pharmacy Manager in accounting and operated cash register. Show less
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Education
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Monash University Malaysia
Bachelor’s Degree, Pharmacy, Pharmaceutical Sciences, and Administration