Managing Director

• Jan 2022 - Present

Responsible as the General Manager for the Singapore business to oversee day-to-day business that includes allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with partners, hiring and training employees, identifying business opportunities, and monitoring financial activities. Work closely with Senior Management to develop strategic initiatives to transform, grow organization's business activities and meet business objectives.After 1 year, I was promoted as a full fledge Managing Director of the Singapore business in Jan 2023. Show less

Professional Services Director

• Apr 2019 - Dec 2021

Responsible to lead execution of consulting engagements including, resource planning, cross-company visibility, new services development and client relationship management across both Data & Analytics and SAP implementation Practices. Work closely with management to meet internal expectations on key business metrics such as utilization, revenue generation, responsiveness and communication to clients and employee retention. Serves as executive client escalation contact for professional services and implementation issues. Collaborates with and influences stakeholders to ensure that all professional services operational functions are aligned with company objectives and client needs. Show less

Consulting Director (Data & Analytics)

• Jun 2015 - Mar 2019

Function as a Consulting Director with NTT DATA Business Solutions Singapore in leading the Data & Analytics Practice and collaborating closely with senior management to provide leadership to the professional services team. Work closely with the Sales Team engaging in sales activities to grow revenues from new and installed base clients. Special emphasis is also placed on providing consultative selling and providing coordination between account management, support, and managed services so that NTT DATA can be perceived as the clients’ trusted advocate & advisor for Business Intelligence and Business Analytics needs. Show less

Managing Consultant

• Jan 2006 - May 2015

Function as a Managing Consultant with primary task of leading the project team to successfully implement Business Intelligence and Data Warehouse Projects. Project manage and hands-on experience throughout the whole project lifecycle (requirements gathering, solution designing, implementation, acceptance tests, deployment, and post deployment activities). All projects tasked are implemented successfully with most customers continuing to be recurring long term customers and with subsequent phases planned Show less

Business Intelligence Solutions Architect

• Jun 2001 - Dec 2005

Function as a Solution Architect and is responsible to implement Business Intelligence and Data Warehouse Projects for clients Function as a Solution Architect and is responsible to implement Business Intelligence and Data Warehouse Projects for clients

Analyst Programmer

• Sep 2000 - May 2001

Function as a Java developer at the newly setup regional competency Centre of Excellence (COE) in Kuala Lumpur and is responsible to work closely with the project managers located out of Singapore on the SMART SLA Project with the key objective of producing monthly SLA reports for key clients globally who are using the SITA Equant network services. Focused on developing Java client server interfaces to schedule, solicit required parameters and execute reports. Function as a Java developer at the newly setup regional competency Centre of Excellence (COE) in Kuala Lumpur and is responsible to work closely with the project managers located out of Singapore on the SMART SLA Project with the key objective of producing monthly SLA reports for key clients globally who are using the SITA Equant network services. Focused on developing Java client server interfaces to schedule, solicit required parameters and execute reports.

Internship

• 1999 - 1999