Kulwant Paddan

Housing Manager (Supported Living) at RWP (Reside With Progress)
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Contact Information
Location
Greater Liverpool Area, UK
Languages
  • English Native or bilingual proficiency
  • Punjabi Native or bilingual proficiency
  • Spanish Limited working proficiency

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Credentials

  • Managing safely in Housing
    IOSH
    Oct, 2018
    - Sep, 2024
  • CIH Level 3
    Chartered Institute of Housing
  • Prince 2 Practitioner
    Institute of Project Management

Experience

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Housing Manager (Supported Living)
      • Aug 2017 - Present

      - Managing and motivating an agile team providing an effective and intensive housing management service to supported living tenants throughout the UK. - Liaising with partner organisations in the provision of enhanced housing and support to tenants. - Work creatively with our external business partners to ensure that void properties are effectively managed and monitored. - Manage and monitor budgets relating to the provision of the service . - Liaising with other specialist teams across the Group in order to ensure effective management of rent and former tenant arrears cases and complex ASB cases Show less

    • United Kingdom
    • Non-profit Organizations
    • 100 - 200 Employee
    • Supported Housing Officer
      • Aug 2011 - Jul 2017

      • Managed appropriately and effectively both agency and directly managed supported housing schemes. • Carried out regular Service Reviews with supported housing partner agencies and ensure all agreed actions are complete. • Effectively managed the collection of rental and property costs income, complete annual rent and service charge reviews and set service charge budgets for all supported housing schemes. • Monitored void loss in directly managed schemes and ensure all void recharge income is collected. • Managed the void and letting processes in directly managed schemes, carrying out signups and completing all housing system housekeeping as required. • Carried out Scheme Planning consultations with residents and partner agencies and manage the spend of the Supported Housing Teams Scheme Planning Budget. • Ensured that all routine tasks such as annual risk assessments and maintenance inspections are completed to required standards. • Contributed to continuous improvement in compliance with standards as required by regulators such a the Tenant Services Authority, Supporting People, Audit Commission and the Care Quality Commission. • Worked alongside colleagues and partner agencies to develop new supported housing schemes. • Promoted customers involvement in shaping and monitoring services, so they have real choice and control over the service they receive. • Ensured that customers care/support plans and risk assessments are in place and regularly reviewed, for individuals to achieve the greatest possible control over their own life. • Provided and monitor high quality, responsive and person centred services that meet the physical, mental and emotional needs of customers and ensuring people have choice and control over their own lives. • Delivered of housing management in accordance with policies and procedures, with particular attention to standards of customer service, health and safety, and equality and diversity. Show less

    • United Kingdom
    • Government Administration
    • 100 - 200 Employee
    • Economic Development Officer
      • Apr 2007 - Jul 2011

      Employed initially as an assistant Regeneration Officer, progressed to current role. Working towards fulfilling the economic and regeneration aims of the Borough Council with partners on rural, urban and coastal initiatives. Leading and co-ordinating work on key national indicators from an economic regeneration perspective. Designing, delivering, and managing a variety of projects and programmes that have enabled business growth and created economic development throughout the Borough Providing expert advice and detailed information to Members, Senior Officers and other enquiries on the economy and regeneration of the Borough Identifying, securing and managing funding for projects such as ERDF, Future Jobs Fund, tackling worklessness and Sea Change Managed, interviewed, appointed and evaluated external consultants to undertake economic regeneration activities. Representing the Borough Council on local, sub regional partnerships and external organisations and networks whose aim is to generate growth in Wyre's economy. Managing internal and external budgets, financial forecasts, audit, and setting up accountancy procedures. Developed and co-ordinated 'Wyred Up' a business networking and support brand to encompass all the public sector support and advice for Wyre's business community. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Junior Regeneration Consultant
      • Feb 2006 - Dec 2006

      Researched and produced a report on First time buyer initiatives for a HMR Pathfinder, and cultural and creative sector impact studies for regeneration areas Managed the implementation of equity release loan products for a Housing Association Coordinating the production of publicity material for use at events and managing budgets for projects Co-ordinated the National Private Finance Summit for ODPM and the HMR pathfinders on the use of equity loans rather than grants / subsides. Consulted Newcastle / Gateshead residents on the topic 'what makes a great place to live?' via a 'road show' event to inform the pathfinder strategy. Show less

    • United Kingdom
    • Environmental Services
    • 1 - 100 Employee
    • Voluntary Community Project Assistant
      • Aug 2005 - Feb 2006

      Involving and consulting with relevant communities and interest groups to improve their local area and surroundings. Developed, managed and evaluated a consultation project. Secured funding for events and liaised with partners and the public. Involving and consulting with relevant communities and interest groups to improve their local area and surroundings. Developed, managed and evaluated a consultation project. Secured funding for events and liaised with partners and the public.

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Recovery Officer
      • Aug 2003 - Aug 2005

      Recovery of overpaid or fraudulently claimed benefit. Maintaining and checking client accounts with regards to money coming in.Ad hoc support to team leader. Assisted on the writing of a paper outlining correct procedures and best practices.

    • Business Support Assistant
      • Oct 2002 - Aug 2003

      Supporting internal, field based and 3rd party trainers. Producing and shipping generic and individually tailored training material.

Education

  • The Manchester Metropolitan University
    BSc. (Hons) 2.1, Geography
    1999 - 2003

Community

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