Manager- Motor Underwriting

• Jul 2022 - Present

Deputy Manager - Motor Underwriting

• Jun 2021 - Jul 2022

Product Manager - Agency MIS Reporting, Automation & Analytics at ICICI Lombard

• Feb 2016 - May 2021

Converting data into actionable insights by predicting and modeling future outcomes. Preparing daily, weekly and monthly agency sales performance and productivity reports, also providing support to agency vertical heads with adhoc tasks when necessary. Provide strong reporting and analytical information of agent, POS recruitment & activation, product diversification,motor OEM sourcing and retention, health retention report . Developed dashboard to monitor agent hiring and activation which leads excellent growth in agent base and activation and GWP. Automated more than 100 of reports with the help of IT Team and more than 50 report are directly trigger to channel partner on daily basis. Show less

Senior Customer Service Executive

• Jul 2013 - Jan 2016

Download clients data from various sources and extracting data with the help of Excel functions and organize the same as per requirement in the spreadsheets. Fulfilled all general duties such as preparing, checking, verifying and processing clients data and information. Trained and mentored new employees on proper protocols and work standards in updating clients information. Made more than 30 Excel macro to increase productivity and also shared with whole team. Preparing daily, weekly and monthly reports. Show less

Sales Coordinator

• May 2012 - May 2013

Assisted customers in selecting the right product by asking open ended questions to determine each customers need while explaining product performance and suggesting upgrades, accessories. Product marketing through internet, social media and emails Making quotation and invoices. Assisted customers in selecting the right product by asking open ended questions to determine each customers need while explaining product performance and suggesting upgrades, accessories. Product marketing through internet, social media and emails Making quotation and invoices.