Experience

Fraudcheck

• South Africa
• Information Technology & Services
• 1 - 100 Employee

• Relationship Manager

  • Jul 2022 - Present

• Senior Administrator

  • Dec 2016 - Jul 2022

  •Maintain client relationships •Source new business•Develop new business with existing clients and/or identify areas of improvement•Identify and convert opportunities to deliver more value to clients by adding additional services to clients •Manage customer accounts •Serve as the lead point of conduct for all customer account management •Ensure the timely and successful delivery of our solutions according to customer needs and objectives•Preparation of proposals, NDA and SLAs to clients •Product cost pricing •Follow up with debtors•Monthly billing reconciliation•Handle tender applications •Providing training on Fraudcheck fingerprint capturing software and fingerprints analysis