kuhle Qongqo

Mobile Visitor and Community Experience Consultant at Cape Town Tourism
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Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, Western Cape, South Africa, ZA
Skills

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Bio

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Credentials

  • SA Specialist Course
    South African Tourism
    Apr, 2016
    - Nov, 2024
  • Information literacy
    Cape Peninsula University of Technology
    Mar, 2015
    - Nov, 2024

Experience

  • Cape Town Tourism
    • South Africa
    • Travel Arrangements
    • 1 - 100 Employee
    • Mobile Visitor and Community Experience Consultant
      • Jun 2022 - Present

  • Comair Limited
    • South Africa
    • Airlines and Aviation
    • 700 & Above Employee
    • Customer Service Agent
      • Apr 2021 - Jun 2022

      -Navigate Sabre reservation system -Make flight reservations for customers -Process Payment -Resolve customer queries telephonically -Escalate queries and follow up with customers -Upsell other company products to customers -Administration, emailing and correspondence with customers -Navigate Sabre reservation system -Make flight reservations for customers -Process Payment -Resolve customer queries telephonically -Escalate queries and follow up with customers -Upsell other company products to customers -Administration, emailing and correspondence with customers

  • Soul Traveller
    • Cape Town Area, South Africa
    • Experience Coordinator
      • Jun 2019 - Jun 2020

      Create Experiences: Local experiences (within South Africa) International experiences for outbound travelers Tailor experiences for different groups Cost experiences liaise with Hotels, travel agencies, attractions, shuttle companies Manage booking platforms (get your guide, TripAdvisor, Airbnb) Create Experiences: Local experiences (within South Africa) International experiences for outbound travelers Tailor experiences for different groups Cost experiences liaise with Hotels, travel agencies, attractions, shuttle companies Manage booking platforms (get your guide, TripAdvisor, Airbnb)

  • City Sightseeing Worldwide
    • United Kingdom
    • Travel Arrangements
    • 100 - 200 Employee
    • Customer Service Representative
      • Oct 2016 - Mar 2018

      Customer Services: Handle customer inquiries Advise on best places to visit within Cape Town Recommend other places of travel in South Africa Accompany travelers during tours and provide information on visited attractions Support front desk office on ticket sales liaise with other attractions for prices and visitor information Customer Services: Handle customer inquiries Advise on best places to visit within Cape Town Recommend other places of travel in South Africa Accompany travelers during tours and provide information on visited attractions Support front desk office on ticket sales liaise with other attractions for prices and visitor information

Education

  • Cape Peninsula University of Technology
    Tourism Management, Tourism
    2015 - 2017

Community

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