Salesforce Business Analyst, Nonprofit

• Jul 2022 - Present

Salesforce Administrator - Development & Security

• Dec 2021 - Jun 2022

Senior Information Systems Officer (Salesforce Administrator)

• Feb 2021 - Dec 2021

IS Support and Training Specialist

• Jan 2018 - Feb 2021

Donor Relations Officer

• Feb 2016 - Jan 2018

Organize and execute strategic events and activities as part of the Foundation's strategy to cultivate, recognize and steward donors at the annual giving and major gift levels.Coordinate information between multiple Foundation teams and stakeholders groups in the planning of various donor activities.Train and mentor colleagues in events related operations including logistics, data management, and coordination.

Events Coordinator

• Feb 2015 - Feb 2016

Successfully led a third-party fundraiser program in a year where the program more than doubled the projected revenue goal.Organized and managed over 100 volunteers on the evening of the record-breaking $3.3 million20th Anniversary Night of a Thousand Stars Gala.Managed the volunteer program for annual signature events, including the recruitment,onboarding, training, and governance of both internal staff and external volunteers.

Events Assistant

• Apr 2013 - Feb 2015

Assisted in the coordination and execution of an in-depth invitation process involving patients,philanthropists, and physicians for a record-breaking Gala event that raised over $2 million.Coordinated and presented detailed seating and table arrangements involving hundreds of guests while catering to specific considerations of primary stakeholders.Interacted with guests and key stakeholders to meet on-site demands and provide excellent service to ensure a memorable experience for those in attendance. Show less

Co-Director of Public Relations

• May 2012 - Apr 2013

Managed the association's social media presence and campaigns, leading to a win in the Social Media for a Student Organization category at the 2013 Vancouver Social Media Awards. Engaged with core audiences and stakeholders through deliverance of organization communication through digital and printed materials. Led a committee of students interested in the Public Relations industry to project manage and partake in PR-related events and initiatives. Managed the association's social media presence and campaigns, leading to a win in the Social Media for a Student Organization category at the 2013 Vancouver Social Media Awards. Engaged with core audiences and stakeholders through deliverance of organization communication through digital and printed materials. Led a committee of students interested in the Public Relations industry to project manage and partake in PR-related events and initiatives.

Communications Coordinator

• Jul 2012 - Dec 2012

Managed and updated membership databases for professional associations. Organized and reported logistical data pertaining to schedules, room assignments, and A/V equipment for large-scale conferences. Mentored a team of graduate student volunteers to setup and troubleshoot over 300 abstract presentations for a professional geotechnical conference. Managed and updated membership databases for professional associations. Organized and reported logistical data pertaining to schedules, room assignments, and A/V equipment for large-scale conferences. Mentored a team of graduate student volunteers to setup and troubleshoot over 300 abstract presentations for a professional geotechnical conference.

Sales Associate (Seasonal)

• Oct 2011 - Jan 2012

Established positive customer relationships through excellent customer service; actively assisting and accommodating store patrons' needs. Directly contributed to the most sales of any department leading up to Winter holidays through strong engagement with customers. Established positive customer relationships through excellent customer service; actively assisting and accommodating store patrons' needs. Directly contributed to the most sales of any department leading up to Winter holidays through strong engagement with customers.

Volunteer Market Researcher

• Sep 2011 - Nov 2011

Contributed market research in competitor and industry analyses in the digital signage industry for a start-up wayfinding technology company, Mapt Media through the SMA For Hire program. Presented findings, analyses and suggestions through a group presentation and aggregate report to the company CEO. Contributed market research in competitor and industry analyses in the digital signage industry for a start-up wayfinding technology company, Mapt Media through the SMA For Hire program. Presented findings, analyses and suggestions through a group presentation and aggregate report to the company CEO.

Instructor

• Dec 2008 - Dec 2009

Directly led a program of students 4-6 years of age to assess and evaluate lessons, accommodate developmental needs, and develop new strategies to improve overall learning experience. Assisted in successfully organizing and coordinating multiple martial arts tournament events regularly consisting over 80 participants and observers. Contributed in logistics and volunteer coordination and delegation for tournament events. Directly led a program of students 4-6 years of age to assess and evaluate lessons, accommodate developmental needs, and develop new strategies to improve overall learning experience. Assisted in successfully organizing and coordinating multiple martial arts tournament events regularly consisting over 80 participants and observers. Contributed in logistics and volunteer coordination and delegation for tournament events.