Senior Account Manager and client service specialist

• May 2019 - Present

Senior Graphic Designer- contract

• Oct 2013 - Apr 2019

• Worked with clients to gather and define requirements, establish scopes and managing project milestones. • Created and updated trend boards, investigated changing conditions and recommended strategic adoptions to capitalize on projected changes. • Developed collateral such as display, marketing and packaging materials to support product branding strategies. • Conceptualized and developed graphics products for allgoodlivingkids.com, allgoodliving.com and pcrnaturals.com projects using Adobe Illustrator. • Used Adobe Illustrator and Photoshop to create images and layouts for over 50+ projects. • Brainstorming ideas with managers, and fellow team designers on forthcoming season selections and design collections as the textile graphic designer role. • Collaborated with vendors to ensure style consistency with other marketing materials. • Developed, implemented and managed design of infant and toddler items.

Textile Design Instructor

• Jan 2014 - Aug 2016

• Led interesting and diverse group activities to engage students in the textile course material. • Prepared comprehensive Textile design curriculum for students in multiple Undergraduate courses. Implemented lesson plans covering required course topics. Planned coursework to introduce students to functional Fabric /surface designing techniques and ideas. • Utilized multimedia strategies and technology to convey information in fresh and interesting ways. • Administered assessments and standardized tests to evaluate student progress. • Established appropriate deadlines and provided complete instructions for completion of fabric swatch collections using techniques covered during the length of the course. • Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge. • Kept classroom organized, clean, and safe for all students and visitors.

Project Manager

• Feb 2006 - Aug 2013

• Managed client accounts that generated more than 45% of the company's revenue. • Closely collaborated with project members to identify and quickly address problems. • Managed staff scheduling for over 2000 jobs and coordinated all printing/ embroidery and logistics planning. • Sourced additional resources and staff to meet timeline demands. • Maintained tactical control of project budgets and timeline's to keep teams on-task and achieve schedule targets. • Developed long-term business strategy by using customer feedback to identify necessary process improvements. • Took an active role in company growth by consistently providing quality customer service to promote growth and retention. • Educated key personnel in appropriate production methods to achieve expectations and meet quality control Standards.

Textile design Associate

• Jun 2004 - Mar 2005

• Created over 75 pattern concepts either by hand or with assistance of computer programs in 2004. • Creating and amending textile designs using Photoshop and Illustrator. • Sampling swatches of Embroidery by hand and machine. • Sewing, knitting, dying and weaving different fabrics and materials for customer projects. • Creating design concepts for upholstery, wallpaper and bedding • Creating multiple color-ways for all textile prints. • Created digital image files for use in digital and traditional printing methods.