Experience

bbf:

• Cyprus
• Real Estate
• 100 - 200 Employee

• After Sales Manager

  • Nov 2017 - Present

  • Client information support after the conclusion of sale agreement (construction status, construction delays, construction completion date and etc.) • Working with client’s request to make changes to the standard specification of the property (layout, interior decoration, built in furniture, installation of any additional equipment). Full preparation of apartments for living or renting. • Meetings with clients (including the meetings at the construction site) • Communication with suppliers and contractors, control over the performance of their work • Control of payment to suppliers. Work in the SAP program • Inspection of apartments to check the quality of finishing work and installation of all equipment agreed with the client. Preparation of reports on the results of inspections. Monitoring the elimination of completed comments • Transfer of property to clients, including: informing the client about project completion date, control of client’s payments for the apartment, preparing the necessary documents and marketing materials for the delivery process, meeting with the client on the project, demonstrating the property and installed equipment, making a list of client comments, monitoring the elimination of client comments. • Handling customer complaints. Providing feedback to the clients. • Warranty and post-warranty clients support (receiving comments, monitoring their elimination) • Maintaining of internal reports Show less



220 Volt

• 1 - 100 Employee

• Head Of Sales

  • Aug 2017 - Nov 2017

  • Creating a department for work with St. Petersburg and Leningrad region. • Planning and organization of department operations. • Budget-setting process. • Recruitment, personnel training, motivation. • Organization and control of the work of sales managers. • Developing of marketing activities. • Negotiations with the key accounts, contracting. • Creating a department for work with St. Petersburg and Leningrad region. • Planning and organization of department operations. • Budget-setting process. • Recruitment, personnel training, motivation. • Organization and control of the work of sales managers. • Developing of marketing activities. • Negotiations with the key accounts, contracting.



Resanta, Group of Companies

• Saint Petersburg, Russian Federation

• Head Of Sales

  • Nov 2016 - Aug 2017

  • Sales development in the North West Federal District. • Organization and control of the work of sales managers. • Recruitment and personnel training. • Negotiations with the key accounts, contracting. • Sales development in the North West Federal District. • Organization and control of the work of sales managers. • Recruitment and personnel training. • Negotiations with the key accounts, contracting.



Pragmatic Express

• Russian Federation
• Retail Office Equipment
• 1 - 100 Employee

• Head of Corporate Sales Department

  • Jul 2013 - Aug 2015

  • Strategic planning of sales on entrusted area. • Hunting new key accounts with the average turnover of money starting from Rub 1 000 000. (Lenta, L'etual, Prisma, OKey, Tele2, Philip Morris) • Sales administration: - Planning of sales. - Key account management. - Staff assessment. - Control of KPI's. - Mentoring • Paper flow management. • Depts control. • Monitor of competitors activities. • Creating of special or commercial offers. Achievements: 3 times sales growth Kept the team after replacing a team leader New wins of Key Accounts (Lenta, L'etual, Prisma, OKey, Tele2, Philip Morris) Show less



Kontinent, Group of Companies

• Moscow, Russian Federation

• Head Of Sales

  • Jun 2008 - Apr 2013

  • Strategy of the development. • Analysis of the commercial activities, monitoring the market and competitive environment. • Pricing & assortment management. • Key account management: negotiations and maintaining partnership with the key accounts. • Operational management of several divisions, including recruitment, motivation program, coordination, control of sales plan achievement, reporting. • Development, implementation and adjustment of motivation system for sales team. • Implementation of the marketing strategy, launch of new products and services to market. • Sale of illiquid stock. • Debts control. • P&L management. • Control of inventory turnover . My achievements: 1. Increased profitability of Moscow division to 5% in the period 2012-2013 2. Developed the strategy of opening new units in Pyatigorsk in 2012, which became profitable in 3 months of work. 3. Optimized inventory, reduced the share of illiquid products by 30% from 2012-2013. 4. Increased sales by 30% in Moscow and Moscow region in 2011-2012 5. The fulfillment of the plan for the Far East region 120% in the first year (2010-2011) 6. Opened new offices in Irkutsk, which became profitable after 4 months of work. Career growth: 06.2008-05.2009 - Manager of wholesales of Vladivostok 05.2009-04.2010 - Head of Separate Division in Irkutsk 05.2010 – 06.2011 - Director of the branch chain in Vladivostok 06.2011 - 04.2013 - Head of Moscow Sales Division Show less