Experience

Nolek - Leak Testing, Leak Detection and Proof Testing Solutions

• Sweden
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• System Control Engineer

  • Feb 2016 - Present



IO Engineeing Sdn. Bhd.

• Penang, Malaysia

• System Control Engineer

  • Jul 2014 - Feb 2016

  • Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance. • HMI software design and develop while remaining focus on client’s need. • Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems. • Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance. • Monitor functioning of equipment to ensure system operates in conformance with specifications. Show less



Intel Corporation

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• IT Support Specialist

  • Mar 2014 - Jul 2014

  • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. • Researched, documented and escalated cases to higher levels of support according to internal procedures. • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. • Researched, documented and escalated cases to higher levels of support according to internal procedures.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Specialist

  • Oct 2013 - Mar 2014

  • Handled a large volume of phone calls, chat and emails. • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. • Provided thorough support and problem resolution for customers. • Handled a large volume of phone calls, chat and emails. • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. • Provided thorough support and problem resolution for customers.