Experience

Haulotte

• France
• Construction
• 700 & Above Employee

• senior service technician

  • Mar 2007 - Present

  I am rerponsible for repair, maintenance predelivery inspection of Haulotte machines, help for managing the Service Team , monitoring quality of repairs and customer service. Preparing offers for service maintenance. Resolve customers complaints and needs.. Trainings for technicians and customers of dealer’s network EE (PL/SK/CZ/HU/RO/BG) - (operate, maintenence, diagnostic, repair, spare parts). Technical help desk (polish, english, russian),Managing the Service Team (field and workshop technicians) in an international company . Supervising of complaints making by customers. Monitoring quality of repairs and customer service. Enforcing a detailed reporting of service visits. Preparing offers for service maintenance. Resolve customers complaints and needs. Building positive relationships with clients. Create and analyse of sales and forecast statistics and results . Monitoring dealer’s network EE (PL/SK/CZ/HU/RO/BG). Technical help desk, spare parts help for customers Show less



Impact

• Warsaw, Masovian District, Poland

• electromechanics technician

  • Mar 1991 - Feb 2007

  I was responsible for montage of electronic subassemblies and industrial automatics controllers, wiring for control panels and object wiring. Also for diagnostics and mending of wiring, sensors and executive components of control and protective automatics. Mending of electronic subassemblies in industrial automatics I was responsible for montage of electronic subassemblies and industrial automatics controllers, wiring for control panels and object wiring. Also for diagnostics and mending of wiring, sensors and executive components of control and protective automatics. Mending of electronic subassemblies in industrial automatics



PLL LOT

• aviation electrician

  • Sep 1989 - Jan 1991

  I was responsible for handling, service and repairs of planes, aggregates mending and servicing of electric, and electromechanic kit of planes I was responsible for handling, service and repairs of planes, aggregates mending and servicing of electric, and electromechanic kit of planes