Teamleader Cross-Docking

• Mar 2021 - Present

- Team lead of approx. 20 employees - Responsibility for the process of goods receipt (import and domestic) - Preparation of the staffing plan and assisting the Supervisors with team related suggestions - Daily preparations of unloading reports with possible data/delivery error describing - Customer contact – via phone and email- Providing support for transportation, customs and project teams - Daily use of logistic software (4WARD) – Data read in, groupage control, disposition adjustments, status check of the customs clearance - Facility management - Mercedes Wiesel operating – Container moving Show less

Lagermitarbeiter

• Sep 2019 - Feb 2021

Investment Services Specialist

• Jun 2017 - Aug 2018

- Client service with reporting and inquiry resolution- Preparing daily and periodically reporting (weekly, monthly, quarterly) within strict deadlines in line with Fund requirements - Identify problems at an early stage and escalate as necessary- Proactive responding to internal and external client’s inquiries daily by providing quality, accurate and timely service - Assisting IOB/IOM Teams with legal documentation related to account set up and maintenance- Providing external auditors with necessary account-related documents (such as Account Statements)- Generating and sending Transactions-related Documents upon investors’ requests (Contract Notes) - Manage and respond to service requests by shareholders within timeframe and according to company policies and procedures. Show less

Intern

• Mar 2017 - Jun 2017