Customer Quality Analyst

• Feb 2023 - Present

Plan and execute all digital marketing, including SEO/SEM, marketing database, email and social media advertising campaigns Design, build and maintain social media presence Collaborate with internal teams to create landing pages and optimize user experience Collaborate with agencies and other vendor partners Monitoring overall project progress and use of resources, initiating corrective action where necessary Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Collaborate with sales team to identify and grow opportunities within territory Show less

Project Manager

• Jul 2022 - Jan 2023

Planning, implementing and monitoring the project Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Monitoring overall project progress and use of resources, initiating corrective action where necessary Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Assist with challenging client requests or issue escalations as needed Show less

Process Engineer

• Apr 2022 - Jun 2022

Researching and developing new equipment Developing, configuring and optimising end-to-end industrial processes Managing cost and time constraints Ensuring compliance with both internal and external protocols and regulations Collecting data, writing reports, and presenting findings to senior management Researching and developing new equipment Developing, configuring and optimising end-to-end industrial processes Managing cost and time constraints Ensuring compliance with both internal and external protocols and regulations Collecting data, writing reports, and presenting findings to senior management

Deputy Manager of CCGT

• Mar 2021 - Apr 2022

Responsible for controllig and supervision CCGTDelegating responsibilities to engine room operators and ensuring they complete them efficiently and accuratelyPreparing work area, admission to work (repairs/overhauls/maintenance works), supervison of work and removing work areaCommunication with Production Manager to establish working plans Being in charge of CCGT starting/shutting down (gas turbines, steam turbines, boilers, pumps and other auxiliaries)

Engine Room Operator

• Dec 2019 - Feb 2021

Responsible for operation of working appliances (gas turbines, steam turbines, boilers, condensers, pumps, cooling towers)Responsible for Engine Room alarm and normal on duty routinesRoutine checks of the machinery, tanks, bilge, and pumprooms as directed by the superiors and in accordance with established procedures. Monitor gauges, alarms, and general conditions of machinery and equipment. Inform the superiors on duty regarding any irregularities Ensure that all equipment within the area of responsibility is being inspected at the beginning of each shift. Carry out other work as directed by the Maintenance Engineer or Shift Manager. Show less

Shift Manager

• Feb 2018 - Oct 2018

Delegating responsibilities to staff members and ensuring they complete them efficiently and accuratelyKeeping track of inventory and making sure every area is fully stockedOrdering supplies as necessary and coordinating product deliveries with suppliersCovering the responsibilities of staff members who are unable to work their shiftAddressing customer complaints and satisfying their needs in a professional mannerMaintaining a safe and respectful work environment for all staff, which may include settling disputes between employeesBalancing the cash drawer at the end of a shift and recording sales numbers if applicable to their employer Opening or closing the business when working the first or last shifts of the day Show less

Customer Assistant

• Feb 2018 - Feb 2018

Engine Cadet

• Oct 2017 - Feb 2018

The main achievements and knowledge I got during my cadetship, are: Individual work with appliances holding on its manuals, Time, people and consumables management, General engineering knowledge based on modern engineering solutions, Individual work and self-improvement, Experience with appliances: pumps, generators, electrically controlled engines, boilers (waste heat, oil-fired), automation systems, compressors, Easy contact with people, both at work and in free time. The main achievements and knowledge I got during my cadetship, are: Individual work with appliances holding on its manuals, Time, people and consumables management, General engineering knowledge based on modern engineering solutions, Individual work and self-improvement, Experience with appliances: pumps, generators, electrically controlled engines, boilers (waste heat, oil-fired), automation systems, compressors, Easy contact with people, both at work and in free time.

Engine Cadet

• Mar 2017 - Apr 2017

The main achievements and knowledge I got during my cadetship, are: Individual work with appliances holding on its manuals, Time, people and consumables management, General engineering knowledge based on modern engineering solutions, Individual work and self-improvement, Experience with appliances: pumps, generators, electrically controlled engines, boilers (waste heat, oil-fired), automation systems, compressors, Easy contact with people, both at work and in free time. The main achievements and knowledge I got during my cadetship, are: Individual work with appliances holding on its manuals, Time, people and consumables management, General engineering knowledge based on modern engineering solutions, Individual work and self-improvement, Experience with appliances: pumps, generators, electrically controlled engines, boilers (waste heat, oil-fired), automation systems, compressors, Easy contact with people, both at work and in free time.

Engine Cadet

• Nov 2016 - Dec 2016

The main achievements and knowledge I got during my cadetship, are: Individual work with appliances holding on its manuals, Time, people and consumables management, General engineering knowledge based on modern engineering solutions, Individual work and self-improvement, Experience with appliances: pumps, generators, electrically controlled engines, boilers (waste heat, oil-fired), automation systems, compressors, Easy contact with people, both at work and in free time. The main achievements and knowledge I got during my cadetship, are: Individual work with appliances holding on its manuals, Time, people and consumables management, General engineering knowledge based on modern engineering solutions, Individual work and self-improvement, Experience with appliances: pumps, generators, electrically controlled engines, boilers (waste heat, oil-fired), automation systems, compressors, Easy contact with people, both at work and in free time.

Apprentice

• Aug 2016 - Sep 2016

Practice at a ship repair yard. Perform basic repair and maintenance activities. Practice at a ship repair yard. Perform basic repair and maintenance activities.

Engine Cadet

• Dec 2015 - Dec 2015

Performing duties as a machinist cadet on the ship M/F Wolin. Performing duties as a machinist cadet on the ship M/F Wolin.

Apprentice

• Jul 2015 - Jul 2015

Practice at a ship repair yard. Perform basic repair and maintenance activities. Practice at a ship repair yard. Perform basic repair and maintenance activities.