Experience

Kirk Kerkorian School of Medicine at UNLV

• United States
• Higher Education
• 100 - 200 Employee

• Nursing Student

  • Jun 2017 - Present



Trump International Hotel™ Las Vegas

• Hospitality
• 1 - 100 Employee

• Housekeeping Manager

  • Mar 2015 - May 2016

• Front Desk Manager

  • Nov 2014 - Mar 2015

  It is my responsibility to assist the agents with anything they need, be the link between management and the agents, as well as be the guests first point of contact for management. I resolve guest issues and strive to give the guest the best experience possible.

• Guest Reception Specialist

  • Feb 2014 - Nov 2014

  I am responsible for making every guest experience perfect from start to finish. I am the first person that they talk to and the last impression that they have before leaving. It is my job to know what the guest needs and wants, and provide everything from their room, to knowledge about the hotel, as well as suggestions for dinning and outings in Las Vegas. They come to the front desk for anything and everything, and it is my job to make it happen, or find another member of my team that can make it happen for the guest. I provide excellent customer service to every guest and anticipate all of their needs and wants, and then follow through. The answer is never no, there is always a way. Show less



francesca’s®

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Mar 2013 - Feb 2014

  I made the schedule for my team, as well as enforcing all of the policies and procedures of the company, and making sure that my team followed all of them. I provided customer service to every guest who walked into the boutique; assisting them will all of their needs, from fashion, to the closest restroom, and restaurants. I also dealt with any and all issues with the guests from returns, to product concerns. I also dealt with hiring decisions, conducting interviews, and making phone calls, as well as screening resumes before an interview. I also helped my store manager and all of my employees learn all of the new technological systems when we changed them. Show less



Bobs Steak and Chop

• Restaurants
• 1 - 100 Employee

• Hostess

  • Jan 2012 - Jan 2013