Account Coordinator

• Oct 2021 - Present

Store Manager

• Nov 2018 - Oct 2021

Co-ordinated community events using social media to build +5% comp new clienteleEveryday usage of Windows, Dayforce, Style Connect and Manhattan Associates systemsPublishes custom email campaigns with 15% open rateUtilizing software and social media to recruit top talent for different marketsMaintained an active social media presence for the store, reflecting our products/sales and communicating withcustomers with a 200% following growth over 2020Assisted with store director responsibilities for Chicos FAS sister stores (other Soma stores, WHBM, Chicos),including training, recruiting, and traveling to other stores on a weekly basisCoordinated and hosted staffing events for local shopping mall in which my store was located

Office Manager

• Apr 2018 - Nov 2018

Inside Sales Representative

• Aug 2017 - Jan 2018

Assistant Store Manager

• May 2016 - Jun 2017

- Responsible for supporting the Store Manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability- Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner - Drives results through effective leadership and coaching- Maintains high visual standards throughout the store with effective merchandising; trains new hires on proper visual merchandising techniques

Sales Lead

• Aug 2013 - May 2016

As sales lead it is my job to lead our team in sales throughout the day and during my assigned segments. As part of this I am responsible for knowing who is in the store at any given time as well as what they are looking for and what my associates are selling to them. It is part of my job to add on to each of these sales while caring for my own customers. At this time I am also in charge of all operation tasks in the store. This includes: Purging monthly paperwork, creating the weekly schedule for my team, organization of the sales floor and back room, and ensuring that all team members are up to date on all merchandise and POS (Point-Of-Sale) information.

Docent

• Sep 2016 - Apr 2017

- Investigated members of the Chalmette National Cemetery and their families- Conducted 45-60 minute tours of the cemetery to groups ranging from 2 - 20- Led incoming docents in interpretive tour guiding and training- Participated in historic preservation efforts- Created interpretive exhibit discussing the types of flags that are flown on the grounds- Participated in living history exhibits - Investigated members of the Chalmette National Cemetery and their families- Conducted 45-60 minute tours of the cemetery to groups ranging from 2 - 20- Led incoming docents in interpretive tour guiding and training- Participated in historic preservation efforts- Created interpretive exhibit discussing the types of flags that are flown on the grounds- Participated in living history exhibits

Assistant Manager

• Sep 2011 - Jan 2013

As Assistant Manager it is my job to lead our team throughout the day. Part of my job included leading the store in sales. During my first year I achieved over 700k in personal sales. During my time at Maurices I was placed in charge of training new employees as well as keeping older employees up to date on changing sales techniques. I was a district point person who often helped other stores with operational and visual problems. As Assistant Manager it is my job to lead our team throughout the day. Part of my job included leading the store in sales. During my first year I achieved over 700k in personal sales. During my time at Maurices I was placed in charge of training new employees as well as keeping older employees up to date on changing sales techniques. I was a district point person who often helped other stores with operational and visual problems.