Experience

Leading Edge Energy

• Australia
• Utilities
• 1 - 100 Employee

• Energy Management Consultant

  • Nov 2022 - Present

  We provide expert advice to help you compare the various options for electricity and gas, make immediate savings on your energy costs and give you control over your energy usage. Most importantly, we combine our expertise and market knowledge with the unique needs of your business to ensure you get the best possible solution and savings. Whether it’s saving you time and money, or setting you up for grid independence with an innovative solar and battery solution, you can rely on the energy experts at Leading Edge Energy to provide you with certainty and outstanding service. Our goal is to be your trusted energy management advisor.



Shell Energy Australia

• Australia
• Utilities
• 300 - 400 Employee

• Experienced Sales Account Manager

  • Feb 2021 - Nov 2022

  Formerly ERM Power Formerly ERM Power



ERM Power (now Shell Energy)

• Australia
• Utilities
• 1 - 100 Employee

• Sales Account Manager

  • Aug 2016 - Feb 2021



Hermith GmbH

• Mining
• 1 - 100 Employee

• Sales Manager

  • Dec 2015 - Apr 2016



Daegis

• Technology, Information and Internet
• 1 - 100 Employee

• Business Development Manager

  • Feb 2015 - Nov 2015

  Building market position by locating, developing, defining, negotiating, and closing business relationships. Acquiring customers and generating leads for key account Identifying customer demands and introducing the product Arranging meetings between key account and customers Providing information on the product and following up on requests Working closely together with key account contacts to ensure customer satisfaction Building market position by locating, developing, defining, negotiating, and closing business relationships. Acquiring customers and generating leads for key account Identifying customer demands and introducing the product Arranging meetings between key account and customers Providing information on the product and following up on requests Working closely together with key account contacts to ensure customer satisfaction



ERM Power (now Shell Energy)

• Australia
• Utilities
• 1 - 100 Employee

• Operations Analyst

  • Feb 2012 - Dec 2014

  Ensure customer, broker , internal and external stakeholder queries are addressed in a prompt fashion and ensure quick resolutionEnsure that contracted sites are successfully transferred in the National Electricity Market, accurate and complete meter data is received on a timely basis and that customer bills are issued on time and represent the highest level of accuracy in the retail market.Back up of Team Leader in absence Implementation of new processes in new connections; set up tasks which enabled easier manageability of project co-ordination and benefited by creating efficiencies and improvement to operating performance. Liaise with Electricans, Networks, Meter Providers and Customers to ensure New Connections are completed on time and as per contractual agreements. Ensured the appropriate service orders are submitted and tracked to completionLiaise with Account Managers to ensure potential issues identified in advance of customer contractingReport on billing statistics per monthConstantly review existing processes for improvement and automation and escalate to senior staff

• Administration Assistant/Executive Assistant CEO Generation

  • Oct 2010 - Feb 2012

  Provide timely, effective diary management and organisation of meetings, appointments and events with internal staff and external stakeholders for the CEO – ERM Power Generation. Prepare and draft correspondence for review and distribution relating to projects in line with the company’s presentation requirements such as reports, presentations and letters. Assist with the preparation of Board reports and Management Committee papers as requested. Coordinate travel and accommodation arrangements for staff, and circulate the relevant correspondence pertinent to the travel. Assist in the organisation and coordination of conferences and project meetings by booking facilities, preparing invitations, managing RSVPs and catering requirements. Manage incoming and outgoing email and post communications by reviewing, allocating, redirecting and preparing responses to incoming correspondence



united national bank

• United Kingdom
• Banking
• 1 - 100 Employee

• Operations Team Assistant

  • 2009 - 2010

  Assisted Executive Pa, supporting timely PA duties to Chief Executive including booking travel arrangements, responding to emails, diary management and meeting scheduling. Co-ordinated set up for meetings organising equipment, catering, photocopying, filing, minute taking and distribution. Managed reception foyer including telephone enquiries, greeting clients, offering refreshments, call transfers, accepting deliveries and organising mail. Performed general administration duties including investigating and replying to queries via email, order processing, data entry and maintaining client database. Customer Service, Sales Enquiries, Account Opening, Following up correct documentation for new clients. Maximised profitability and progressed company through superior customer service, effective communication and focus on continuous improvement and innovation. Utilised leadership skills to motivate team and build effective working relationships with peers, executives and clients.