Experience

Keewatin Air LP

• Canada
• Airlines and Aviation
• 1 - 100 Employee

• Medical Quality Assurance Manager

  • Sep 2023 - Present



Shared Health-Soins Communs

• Canada
• Hospitals and Health Care
• 500 - 600 Employee

• Quality Assurance Specialist

  • Jul 2023 - Sep 2023

• PHIMS Lead

  • Sep 2021 - Jun 2023

  Running a team while working on various projects within the Health record system. Creating and supporting ongoing training resources to new clerks and other leads. Creating standard operating procedures. Heading up new projects. High level knowledge of PHIMS and Sharepoint/Teams. High focus on quality assurance for clients, and keeping up with deadlines. Intermediate role between Clerks and Management

• Navigator

  • Apr 2021 - Sep 2021

  Navigator for an immunization supersite. Guiding clients through the site with a focus on client comfort and privacy of personal health information. Using PetalMD booking site. Recording immunization details and stocking vaccination supplies/carts.



Shield Networks Inc.

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Accounts Payable Manager

  • Jan 2015 - May 2022

  Operating a switchboard. Receiving and processing payments. General Book Keeping. Administrator level knowledge of Connectwise, providing ongoing support and training on functions within the program. Setting up and engaging in client business meetings regarding customer satisfaction. Troubleshooting any client based issues and relaying them to the appropriate department for follow up. Operating a switchboard. Receiving and processing payments. General Book Keeping. Administrator level knowledge of Connectwise, providing ongoing support and training on functions within the program. Setting up and engaging in client business meetings regarding customer satisfaction. Troubleshooting any client based issues and relaying them to the appropriate department for follow up.