Krystel Delacruz
Membership Specialist at LadyBoss Health & Weight Loss- Claim this Profile
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Experience
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LadyBoss Health & Weight Loss
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Membership Specialist
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Aug 2021 - Present
Retain Membership, sales, communication via phone text and email. Build and maintain a pipeline Ensure customer satisfaction with all current and prospective customers by resolving inquiries in a timely and efficient manner that builds trust and loyalty. Use Salesforce and. CRM program, Natterbox and SMS. Trouble shoot payment and shipping issues SCL use or shipping and tracking orders. Monday forms for internal company communication. Rippling for all HR needs and communication. Communication and teaching Health and Wellness and company products. Show less
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3 Springs water
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United States
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Food and Beverage Services
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1 - 100 Employee
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Administration Assistant/ Logistics coordinator
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Jan 2020 - Jan 2022
Daily duties include data entry into QuickBooks, answering inbound phone calls. Identifying the needs of customers, and educating them about our product and services. Scheduling appointments coordinating the flow of work between departments. A fast paced, and high energy environment requires me to multitask and have strong attention to detail. Process orders via email, and QuickBooks. Make sure all of the information in the system is up-to-date. Complete all invoices of product shipped. Update daily log, invoice customer labels, file paperwork. Assist the office manager in accounts payable and receivable. Work with the production managers, and logistics coordinator in regards to when the orders will be produced and shipped. Create daily Bill of Lading’s for our 5 gallon deliveries. Provide drivers with needed information for each delivery. Show less
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