Experience

Valley VNA Senior Care

• Non-profit Organizations
• 1 - 100 Employee

• Registered Nurse

  • May 2016 - Present

  Triage nurse line-Nurse Direct. Triaged 32 or more calls a day- Directed and educated patients on the most appropriate care based on their symptoms Collaborated with physician offices to address patient's needs and concerns Proficient in several software programs-EPIC, Athena, CECC. Triage nurse line-Nurse Direct. Triaged 32 or more calls a day- Directed and educated patients on the most appropriate care based on their symptoms Collaborated with physician offices to address patient's needs and concerns Proficient in several software programs-EPIC, Athena, CECC.



Ascension

• United States
• Health, Wellness & Fitness

• Manager Diagnostic Scheduling

  • May 2009 - May 2016

  Managed diagnostic scheduling call centerScheduled and processed 250 calls and 200 incoming faxed orders from providers dailyDepartment of 16 employeesStreamlined fax process by innovating and implementing the use of software-Right Fax

• Manager Diagnostic Pre Authorization-concurrent with Manager of Diagnostic Scheduling

  • May 2009 - Jul 2015

  Developed and managed insurance preauthorization department for diagnostic proceduresStaff of 4 medical coders and 3 ancillary staffDesigned workflow for procedures to ensure correct coding and authorization of diagnostic testing resulting in payment for these tests.

• Diagnostic Scheduling RN

  • Nov 1994 - May 2009

  Scheduling of testing procedures for patients, approximately 60 patients a dayEducated patients on their testing and preparation for testing -ensured testing would yield results that provider needed for further diagnosis.Worked closely with providers and departments to ensure testing was done correctly and in a timely manner.