Experience

The Salvation Army Chicago Metropolitan Division

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Donor Relations Associate

  • Sep 2019 - Present

  Manages a portfolio of 700+ mid-level donors with the goal to identify, cultivate, solicit and steward and move high-capacity donors to major gifts. Manages a portfolio of 700+ mid-level donors with the goal to identify, cultivate, solicit and steward and move high-capacity donors to major gifts.



Evangelical Lutheran Church in America, ELCA World Hunger and Lutheran Disaster Response

• Development Assistant (Associate) for Mid-Level Giving

  • Jul 2011 - Dec 2021

  •Responsible for growing portfolio of mid-level donors with gifts from $1,000-$4,999 through direct response solicitations, cultivation and stewardship for ELCA World Hunger and Lutheran Disaster Response programs.•Proactively research and identify mid-level donor prospects from annual, donor-advised fund, matching, IRA and grant gifts; use cultivation and stewardship activities to strengthen relationships and share impact of giving with such donors; practice moves management to advance very generous mid-level prospects to Major Gifts Officers for solicitation.•Work closely with cross-unit team of colleagues to solicit mid-level donors through implementing $1,000+ Leadership Circle program.•Research and identify gifts for soft-crediting process from donor-advised fund, matching, grant and IRA gifts; primary liaison to wealth management companies, family foundations and corporations for stewardship purposes; generates monthly soft-credit report to highlight new and loyal donors.•Work closely with Marketing Communications to manage monthly partners program. Respond to daily partner requests, manage recurring gift adjustments; add new partners; generate monthly partner report detailing current number of partners, monthly giving totals and new partners. •Manage matching gifts program – verify gifts through online portals; set-up new corporate accounts; administer application process; conduct appeals for declined applications; identify donors and apply soft-credits to their profile; send thank you letters to donors; monitor and report on matching gifts webpage visits.•Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.•Work cooperatively and strategically with development colleagues, Marketing Communications, Gift Receipt Processing, Foundation and Planned Giving and Major Gift Officers. Show less

• Coordinator for Donor Relations

  • Jul 2008 - Jun 2011

  •Strengthened donor relations by responding to donor inquiries, identifying donor communication needs and creating a database of fundraising stories of donors for storytelling in Development marketing resources. •Managed and composed donor acknowledgements, including personalized major gift and direct mail communication in Raisers Edge. •Trouble-shooter for donor gift issues and submitted adjustments. •Identified potential major gift prospects and notified Gift Officers for proposal preparation. •Strengthened major gift strategy through analyzing geographical and gift frequency patterns to discover potential donors. •Created and maintained a reference database of all funded development and relief projects in Asia, Africa, South America, the Middle East and Europe for storytelling and inquiry purposes by the Development staff. •Educated constituents on the mission and progress of the Appeal through guest speaking at Church assemblies and World Hunger conferences, phone, email and written correspondence. Show less


Aon Service Corporation, Risk Management Consulting Services
• Administrative Project Manager

  • Jun 2005 - Jul 2008

Leo Burnett, Broadcast Production
• Associate Talent Manager | Production Coordinator | Administrative Assistant

  • Sep 1999 - Mar 2005