Experience

SERC (State Education Resource Center)

• United States
• Education Management
• 100 - 200 Employee

• Human Resources Manager

  • Apr 2019 - Present



Jefferson Radiology

• United States
• Medical Practices
• 200 - 300 Employee

• HR Generalist

  • Aug 2015 - Apr 2019

  East Hartford, Connecticut an affiliate of MEDNAX *Recommends new approaches, ideas and procedures to effect continual process improvement in the efficiency of the department and services performed. *Provides strategies in best practice for organizational and cultural changes. *Assists in the development and implementation of HR policies and practices that support efficient work practices across multiple offices. *Prepares and maintains Employee and Supervisor Handbooks in compliance with current… Show more an affiliate of MEDNAX *Recommends new approaches, ideas and procedures to effect continual process improvement in the efficiency of the department and services performed. *Provides strategies in best practice for organizational and cultural changes. *Assists in the development and implementation of HR policies and practices that support efficient work practices across multiple offices. *Prepares and maintains Employee and Supervisor Handbooks in compliance with current policies, procedures and applicable law. *Provides guidance and counsel to supervisors and employees related to performance management issues and discipline processes. *Responds to employee relations issues, conducts investigations as required. *Oversees and provides on-boarding of new staff. *Maintains current knowledge of state and federal labor laws/regulations, industry trends, current practices and new developments to ensure compliance in all corporate activities. -Facilitates and provides training to supervisors to ensure effective and compliant employee relations approaches as well as more general management development training topics. *Collects and analyzes key metrics a variety of data reports for all facets of human resources, including overtime, turnover, cost-per-hire, retention, etc. Show less



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Human Resource Manager

  • Mar 2008 - Feb 2015

  *Recruitment, orientations, training and talent management of store locations that gross 23 to 45 million a year, which consists of anywhere between 100 to 200 employees. *Manage payroll, benefits, brand management, WOTC tax credits through ADP Enterprise, policies, procedure, and state, federal, and OSHA laws within a retail environment. *Provide answers and create solutions for customers and employees with any problem that are in and/or outside of the store. *Create and or help to… Show more *Recruitment, orientations, training and talent management of store locations that gross 23 to 45 million a year, which consists of anywhere between 100 to 200 employees. *Manage payroll, benefits, brand management, WOTC tax credits through ADP Enterprise, policies, procedure, and state, federal, and OSHA laws within a retail environment. *Provide answers and create solutions for customers and employees with any problem that are in and/or outside of the store. *Create and or help to maintain schedules for entire store location on a weekly basis. *Have meetings weekly, monthly, and quarterly to maintain consistency at store locations. *Manage record retention, ADA, FMLD/STD, OFCCP, and Affirmative Action’s within organization (i.e. employee files, I-9s, medical files, training files, attendance, payroll, benefits, worker’s compensations files, auto liabilities, general liabilities, etc.) *Traveled and assisted other store locations in the regional area, more specifically CT, MA, and RI. *Create programs that evaluate the effectiveness of current programs and implement plans to make the programs more cost effective and beneficial to all stakeholders. *Provide counseling, problem solving and resolutions for all for both employees and leadership team related to HR functions. Show less



Eastern Connecticut State University

• United States
• Higher Education
• 700 & Above Employee

• Junior Editor (Intern for The Connecticut Review)

  • Jan 2008 - May 2009

  Willimantic, CT *Worked closely with the Editor and Chief (Dr. Meredith Clermont-Ferrand) and independently on miscellaneous tasks associated the Connecticut Review. *Assembled semester catalogs of collegiate authors that are affiliated with the CSUS (Connecticut State University Systems, i.e., CCSU, ECSU, SCSU, and WCSU). *Transcribed audio interviews for submissions. *Edited all submissions for any grammatical, mechanical, and comprehension errors. *Submitted calls for papers via media resources… Show more *Worked closely with the Editor and Chief (Dr. Meredith Clermont-Ferrand) and independently on miscellaneous tasks associated the Connecticut Review. *Assembled semester catalogs of collegiate authors that are affiliated with the CSUS (Connecticut State University Systems, i.e., CCSU, ECSU, SCSU, and WCSU). *Transcribed audio interviews for submissions. *Edited all submissions for any grammatical, mechanical, and comprehension errors. *Submitted calls for papers via media resources to generate flow of submissions to be reviewed for upcoming catalogs.

• Student Supervisor of Athletic Equipment Room

  • Feb 2006 - May 2009

  Willimantic, CT *Assisted all collegiate and recreational sport teams with athletic equipment and information as needed. *Maintained sport center facility for public, recreational, and collegiate sport events associated with normal business operations. *Supervised a small team of twelve employees which responsibilities included but not limited to: scheduling, event/program planning, delegation of task, performance management and appraisals, and all employee relations for both internal and external… Show more *Assisted all collegiate and recreational sport teams with athletic equipment and information as needed. *Maintained sport center facility for public, recreational, and collegiate sport events associated with normal business operations. *Supervised a small team of twelve employees which responsibilities included but not limited to: scheduling, event/program planning, delegation of task, performance management and appraisals, and all employee relations for both internal and external parties associated with sports center.



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Customer Service Representative

  • May 2005 - Feb 2006

  Manchester,CT *Greet, address and thank customers while providing fast, friendly and professional service. *Work with various teams and/or departments to ensure outstanding customer service. *Provide excellent customer service to improve business performance, brand management, while monitoring company assets. *Understand customer requirements to provide immediate and appropriate clarifications and/or solutions.