Experience

QualityLogic

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Project Manager

  • Mar 2018 - Present

  Project Management: As main contact and client interface, I am directly responsible for the success of 4-6 assigned projects simultaneously to ensure client satisfaction. Monitor budgets and forecasted monthly earnings for each project to deliver reports to the company CEO, directors, and sales team.Team Management: Responsible for supporting and directing a team of 8-10 people in manual functional and accessibility QA projects. Coordinated team efforts to ensure client expectations and deadlines were met. Oversee and spot-checking testers to make sure they are on task, guiding them as a resource. Developed strong communication skills while leading and attending meetings with product owners, managers, and developers to communicate progress and analytics on testing efforts and determine priorities. Review specific project needs to assess and assign appropriate teams. Internal Culture: Trained and supported Project Leads to ensure a consistent and welcoming culture and encourage promotion from within the company. Managed conflicts and provided performance feedback for all team members to foster coordination and growth. Show less

• Project Lead

  • Sep 2016 - Mar 2018

  Oversaw and directed multiple teams in manual functional, telemetric, and accessibility for a global entertainment company. Undertook, custom-built analytics that created variable and tracking actions, movement, and time spent primarily on watching and navigating the system. Monitored sessions times, where the user went, and what they did while analyzing several variables including the make and model of the systems. Monitored new builds, flows, and tested to verify each click was accurate. Provided a detailed analysis and comprehensive understanding of the variables and project strategies to identify all bugs and failures as well as any impact on the budget. Show less

• Test Technician

  • Jul 2015 - Sep 2016

  Responsible for writing and executing manual QA tests on a variety of applications and websites to identify, document, and report any functional defects present within the products. Became familiarized with a variety of bug tracking platforms and tools needed to properly document and report defects.