Krystal Cruz

IT Specialist at Philadelphia Parking Authority
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Contact Information
us****@****om
(386) 825-5501
Location
Philadelphia, Pennsylvania, United States, US

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Bio

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Experience

    • United States
    • Government Administration
    • 200 - 300 Employee
    • IT Specialist
      • Jun 2016 - Present

      Setting up new computersSetting up and managing computer labDiagnosing and fixing computer problemsDiagnosing and fixing printer problemsManaging the Managed Print Services ContractInstalling and updating programs on users’ computersUpdating PPA websiteWorking on Microsoft Dynamics GP integrationCreating/ Printing PostersWorking with IT on the Aslan server upgradesManaging users and databases in FortisCreating/Managing tests on QuestionMarkSetup/Upgrading cell phones Show less

    • IT Intern
      • Apr 2014 - Jun 2016

      Setting up new computersSetting up and managing VDI labDiagnosing and fixing computer problemsDiagnosing and fixing printer problemsManaging the Managed Print Services ContractInstalling and updating programs on users’ computersUpdating PPA websiteWorking on Microsoft Dynamics GP integrationCreating/ Printing PostersWorking with IT on the Aslan server upgrades

    • United States
    • Higher Education
    • 700 & Above Employee
    • DArt Work Study Manager
      • Aug 2014 - May 2015

      Setting up new computers in labs Diagnosing and fixing computer problems Diagnosing and fixing printer problems Create and manage schedule for all work study employee Trained all new employees Supervise all employees Setting up new computers in labs Diagnosing and fixing computer problems Diagnosing and fixing printer problems Create and manage schedule for all work study employee Trained all new employees Supervise all employees

    • United States
    • Retail
    • 700 & Above Employee
    • Cashier
      • Mar 2013 - Sep 2013

      Answer customers' questions Greet customers entering establishments Issue receipts, refunds, credits, or change due to customers Maintain clean and orderly checkout area Stock shelves Answer customers' questions Greet customers entering establishments Issue receipts, refunds, credits, or change due to customers Maintain clean and orderly checkout area Stock shelves

    • DArt Work Study
      • Aug 2012 - May 2013

      Setting up new computers in labs Installed Adobe Workshop on 30 MAC computers Diagnosing and fixing computer problems Diagnosing and fixing printer problems Setting up new computers in labs Installed Adobe Workshop on 30 MAC computers Diagnosing and fixing computer problems Diagnosing and fixing printer problems

    • IT Intern
      • Jun 2011 - Sep 2011

      Setting up new computers Installing RAM memory into 200 computers Setting up printers Diagnosing and fixing network printers Successfully installed and tested new computers Setting up new computers Installing RAM memory into 200 computers Setting up printers Diagnosing and fixing network printers Successfully installed and tested new computers

Education

  • La Salle University
    Bachelor's of Science, Information Technology
    2012 - 2016
  • Mercy Vocational High School
    High School Diploma, Computer Technology
    2008 - 2012

Community

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