Krystal Cao

Assistant Sales Manager at Whale Spa Furniture
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Contact Information
us****@****om
(386) 825-5501
Location
Westminster, California, United States, US

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Experience

    • United States
    • Furniture
    • 1 - 100 Employee
    • Assistant Sales Manager
      • Nov 2020 - Present

      - Developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. - Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets. - Monitoring the performance of the sales team. - Regularly attending sales meetings and training sessions. - Ensuring that the store is adequately stocked with company products. - Performing all duties of the Sales Manager in cases of absence or emergency. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Sales Associate
      • Jan 2020 - Aug 2020

      ● Provides exceptional customer service to individuals, including greeting customers, answering phones, and assessing their needs. ● Exceed monthly revenue goals. ● Complete accurate paperwork and transactions according to company policies and procedures. ● Assist customers with service activations, changes, and bill payments, responding to billing inquiries, equipment replacement, selling accessories, and processing price plan changes and upgrades. ● Provides exceptional customer service to individuals, including greeting customers, answering phones, and assessing their needs. ● Exceed monthly revenue goals. ● Complete accurate paperwork and transactions according to company policies and procedures. ● Assist customers with service activations, changes, and bill payments, responding to billing inquiries, equipment replacement, selling accessories, and processing price plan changes and upgrades.

    • United States
    • Luxury Goods & Jewelry
    • 1 - 100 Employee
    • Sales Associate
      • Nov 2019 - Dec 2019

      ● As a sales associate, I have to greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service. ● I always have to maintain a positive attitude and focus on customer satisfaction in a fast-paced environment. ● I need to have a professional appearance all the time. ● As a sales associate, I have to greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service. ● I always have to maintain a positive attitude and focus on customer satisfaction in a fast-paced environment. ● I need to have a professional appearance all the time.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Cashier
      • Aug 2018 - Nov 2019

      ● As a cashier, I am typically responsible for working the cash register and interacting with customers to collect payments and provide change and a receipt for a customer's purchase. ● I have to ensure that the pricing is correct and greet customers nicely ● Resolve amount discrepancies. ● Discovering billing errors that saved the company ● As a cashier, I am typically responsible for working the cash register and interacting with customers to collect payments and provide change and a receipt for a customer's purchase. ● I have to ensure that the pricing is correct and greet customers nicely ● Resolve amount discrepancies. ● Discovering billing errors that saved the company

Education

  • California State University, Fullerton
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2020 - 2023
  • Orange Coast College
    Associate's degree, Business Administration and Management, General
    2018 - 2020

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