Experience

Dansko

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Social Media Coordinator

  • Nov 2021 - Present

  Manage and maintain social media platforms such as Facebook, Instagram, TikTok, Pinterest, and TwitterWork with the Brand Content Manager to implement social campaigns for better engagement with consumers.Work with the VP of Marketing to increase awareness of the Dansko brandInteract/engage with followers and answer any questions they may have

• Customer Service Representative

  • Sep 2018 - Nov 2021

  Provide excellent and efficient Customer Service for our consumers and retailers from across the countryAnswer incoming calls/emails/chats for consumers and retailersResponsible for processing/entering accurate orders and returns for consumers and retailersManage key accounts for my assigned Sales RepresentativesServes as a point of contact for Sales Reps and their regional accountsHandle Outstanding Sales Order ReportsHandle Dashboard -credit card declines/error message Show less



American Music Theatre

• Lancaster, Pennsylvania Area

• Box Office Sales Associate

  • Sep 2017 - Present

  I attend to the phone sales as well as walk-up customers, process transactions with cash, credit/debit cards, gift cards and customer credit Make sure that the cash drawer is counted for the next shift I transfer calls to the business office and to the correct personnel Communicate with patrons in a professional manner in regards to any questions they may have about a current performance or a future performance I attend to the phone sales as well as walk-up customers, process transactions with cash, credit/debit cards, gift cards and customer credit Make sure that the cash drawer is counted for the next shift I transfer calls to the business office and to the correct personnel Communicate with patrons in a professional manner in regards to any questions they may have about a current performance or a future performance



Street Lamp Productions

• Rising Sun, MD

• Teaching Artist

  • Jun 2016 - Aug 2017

  Assisted with casting, blocking of scenes, rehearsing of choreography and music Taught music, choreography, projection, and blocking in an effective and timely manner Led the campers in group activities that promoted working together as a team while also having fun and thinking on their feet Communicated with parents and participants to help clarify any questions they may have had in regards to times of the camps and show dates. Assisted with casting, blocking of scenes, rehearsing of choreography and music Taught music, choreography, projection, and blocking in an effective and timely manner Led the campers in group activities that promoted working together as a team while also having fun and thinking on their feet Communicated with parents and participants to help clarify any questions they may have had in regards to times of the camps and show dates.



Student Services, Inc.

• United States
• Higher Education
• 1 - 100 Employee

• Bookstore Associate

  • Dec 2015 - Jun 2017

  Customer Service, answered phone calls and any questions customers may have had; attended to the front registers. Processed and stocked shelves with new clothing items that came in with that day's shipment. Filled and processed clothing orders to be shipped out to customers across the United States. Assisted our clothing and business managers in any area they needed extra help in, especially during of promotional events each semester. Customer Service, answered phone calls and any questions customers may have had; attended to the front registers. Processed and stocked shelves with new clothing items that came in with that day's shipment. Filled and processed clothing orders to be shipped out to customers across the United States. Assisted our clothing and business managers in any area they needed extra help in, especially during of promotional events each semester.



YMCA of Greater Brandywine

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Swim Instructor

  • Jul 2011 - Aug 2015

  Lead swim instruction to develop skills of participants, while also maintaining an encouraging that allowed them to feel comfortable and safe. Communicate positively and accurately with parents so they their child's progress. Evaluate participant's swimming ability at the end of each session to determine placement for next session. Lead swim instruction to develop skills of participants, while also maintaining an encouraging that allowed them to feel comfortable and safe. Communicate positively and accurately with parents so they their child's progress. Evaluate participant's swimming ability at the end of each session to determine placement for next session.