Experience

Bay View Nursing and Rehabilitation Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Health Unit Coordinator

  • Aug 2019 - Present

  Perform secretarial functions on the nursing station; perform a variety of services for residents, visitors, and nursing staff and maintain clinical records in accordance with state and federal guidelines and professional practice standards. Support the Health Information Management Department and serve as a liaison between resident and physician/nurse practitioner, nursing and other departments within the facility. Perform secretarial functions on the nursing station; perform a variety of services for residents, visitors, and nursing staff and maintain clinical records in accordance with state and federal guidelines and professional practice standards. Support the Health Information Management Department and serve as a liaison between resident and physician/nurse practitioner, nursing and other departments within the facility.



RIVER BEND ASSISTED LIVING AND MEMORY CARE

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Front Desk Concierge

  • Dec 2019 - Mar 2020

  Greet visitors, answer and route phone calls, help with administrative tasks, and provide exceptional customer service to guests. Greet guests, answer questions, and direct visitors throughout the facility. Provide word-processing and data support as needed. Help answer basic technology/ computer questions. Sort mail and complete other administrative tasks as assigned. Delivers packages, flowers, etc. received at the reception desk. Assist as requested in making out-going telephone calls, such as care conference reminders. Follow through on census sheets, discharging, room changes, etc. Prepare menus, PowerPoint, and newsletters. Complete additional tasks as needed. Show less



Foot & Ankle Clinic

• United States
• Medical Practices

• Medical Receptionist

  • Apr 2019 - Aug 2019

  Responsible for answering phones, scheduling appointments, greeting patients, preparing daily charts and filing, collecting patient payments and documenting accurately, general office paperwork. Understanding patient’s insurance cards and scanning them into the office system. Providing personal attention and outstanding customer service. Responsible for answering phones, scheduling appointments, greeting patients, preparing daily charts and filing, collecting patient payments and documenting accurately, general office paperwork. Understanding patient’s insurance cards and scanning them into the office system. Providing personal attention and outstanding customer service.



Olmsted Medical Center

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Radiology Scheduling

  • Dec 2017 - Mar 2019

• Acute Care/Occupational Health

  • Apr 2017 - Dec 2017

  Greets visitors to the department in a professional and friendly manner. Protect patient confidentiality and health information at all times. Registers and verifies demographics when scheduling or checking in patients. Identifies primary care providers. Answers patient questions, including billing, and provides directional needs. Schedules and verifies patient appointments. Discusses co-pays and payments with patients and customers. Works closely with clinicians and nursing staff. Orders and stocks department supplies. Performs internal and external patient referrals. Other duties as assigned. Show less



K&S Heating and Air

• United States
• Utilities
• 1 - 100 Employee

• PMA Coordinator

  • Oct 2016 - Mar 2017

  Primary customer contact for all questions, concerns and issues regarding preventive maintenance for furnaces, air conditioners, and other units within the home or business. Ensures customer requirements are met or exceeded in support of corporate goals and objectives. Respond to customers (internal and external) in timely and accurate manner. Assists with multiple line phones, scheduling, invoicing, payables, deposits, cutting checks, paying vendors and performs other related duties as assigned. Show less



Community Dental Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Scheduling Coordinator

  • Jul 2014 - Jun 2016

  Arrange, integrate and represent all facets of patient services. Meet and greet patients and make them feel welcomed and relaxed. Answer the telephone, schedule appointments, communicate with patients regarding scheduling options, maintain patient records and coordinate patient flow. Manage and control the daily, weekly, and monthly schedule in order to meet the practice scheduling protocol. Arrange, integrate and represent all facets of patient services. Meet and greet patients and make them feel welcomed and relaxed. Answer the telephone, schedule appointments, communicate with patients regarding scheduling options, maintain patient records and coordinate patient flow. Manage and control the daily, weekly, and monthly schedule in order to meet the practice scheduling protocol.



Mr. Rooter Plumbing / Mr. Electric

• Dispatcher / CSR

  • Aug 2013 - Jul 2014

  Schedule and dispatch workers to appropriate locations according to customer requests, specifications, or needs, using pagers or telephones. Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones, pagers or e-mail. Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment, prepare daily work and run schedules and receive or prepare work orders. Schedule and dispatch workers to appropriate locations according to customer requests, specifications, or needs, using pagers or telephones. Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones, pagers or e-mail. Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment, prepare daily work and run schedules and receive or prepare work orders.


Maple Island
• United States
• Maritime Transportation
• Packaging

  • Feb 2014 - May 2014


Mayo Clinic Health System

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Dietary Aide

  • Aug 2012 - Apr 2013

  Function as a food service worker to meet patient and customer needs. I will assist in room service tray assembly as well as processing dirty dishes from the cafeteria, production area and patient trays. Duties also include putting away clean dishes, preforming general clean-up duties, acting as a room service starter and ensuring a safe environment of care. I am required to be flexible and adaptable to various jobs and situations and must communicate properly with staff and guests of all departments. Show less



The Isand Sports Bar and Grill / Pool and Pins

• Cook

  • Mar 2012 - Apr 2013

  Accurately and efficiently, cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking. Also, perform other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates. Other responsibilities include cleaning of food preparation areas, cooking surfaces, utensils and workstations. I also prep, and stock certain items, maintain all sanitation, health and safety standards as well as verify that prepared food meets requirements for quality and quantity. Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Cashier

  • May 2010 - May 2011

  My primary responsibilities as a cashier were to maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations. I received payment in many forms, issued receipts, refunds, credits and change due to customers. Other responsibilities included greeting customers, keeping work area clean and orderly, resolving customer complaints, and offering customers carryout services at the completion of transactions. My primary responsibilities as a cashier were to maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations. I received payment in many forms, issued receipts, refunds, credits and change due to customers. Other responsibilities included greeting customers, keeping work area clean and orderly, resolving customer complaints, and offering customers carryout services at the completion of transactions.



Michaels Arts and Crafts

• Floor associate and cashier

  • Aug 2008 - Apr 2009

  Make sure items are displayed in a manner that draws a customer’s interest. Other duties range from stocking shelves and monitoring inventory to running credit cards and taking a customer’s cash and making change. Sales associates and cashiers must be professional, courteous, motivated and possess a positive attitude toward their jobs Make sure items are displayed in a manner that draws a customer’s interest. Other duties range from stocking shelves and monitoring inventory to running credit cards and taking a customer’s cash and making change. Sales associates and cashiers must be professional, courteous, motivated and possess a positive attitude toward their jobs



Shopko

• South Africa
• Retail Luxury Goods and Jewelry

• Cashier

  • 2006 - Nov 2006

  1. The first duty of cashier is to greet the customers entering into organization 2. Handling all the cash transaction of an organization 3. Receive payment by cash, checks, credit card etc 4. Checking daily cash accounts 5. Guiding and solving queries of customer 6. Providing training and assistance to new joined cashier 1. The first duty of cashier is to greet the customers entering into organization 2. Handling all the cash transaction of an organization 3. Receive payment by cash, checks, credit card etc 4. Checking daily cash accounts 5. Guiding and solving queries of customer 6. Providing training and assistance to new joined cashier



Farmers Insurance

• United States
• Real Estate
• 100 - 200 Employee

• Caller

  • 2006 - Sep 2006

  Good interpersonal skills are essential for this job. Agents must be able to build rapport with prospects before attempting to sell to them. They must also be able to deal effectively with people who may be angry at receiving an unsolicited call at home. Agents must have good learning skills to acquire the product knowledge to present products effectively and answer prospects’ questions accurately. They also require good knowledge of telephone and computer systems so they can use call center systems efficiently. Show less



Cub Foods-Rochester, MN

• Cashier and Customer Service

  • Jan 2005 - May 2006

  Provide a positive shopping experience for grocery store customers. Providing a positive customer experience involves answering questions, offering product knowledge, guiding guests to correct isles, checking prices, and providing carry out services. In addition, customer service representatives work to maximize sales by providing prompt, friendly customer service. Grocery store courtesy clerks minimize loss by providing continuous customer service and following company procedures. During busy periods, customer service clerks may need to check out customers on the cash register or bag groceries. Show less



Sekapp Orchard

• United States
• Consumer Services
• 1 - 100 Employee

• Apple bagger and cashier

  • Sep 2001 - Dec 2005

  Inspect and bag apples according to size. Run apples through a cleaning machine. Answer phone calls. Stock the shelves. Use the cash till for customer purchases. Inspect and bag apples according to size. Run apples through a cleaning machine. Answer phone calls. Stock the shelves. Use the cash till for customer purchases.