Operations Manager

• Aug 2022 - Present

Assistant Store Manager

• Apr 2021 - Present

* Participated in conference calls* Trained in visuals and planograms * Responsible for maintaining inventory* Received stock trucks and processed paperwork associated* Provided excellent customer service * Managed a team of 5+ * Participated in Inventory Counts* Set up deliveries

Editor/Writer

• Mar 2017 - Present

* Has provided editing services. * Has correctly acknowledge errors and worked to fix them/educate the client. * Has received successful feedback from client. * Has provided editing services. * Has correctly acknowledge errors and worked to fix them/educate the client. * Has received successful feedback from client.

Assistant Manager

• Aug 2020 - Apr 2021

* Helped train and manage a team of 7+ * Was responsible for meeting sales goals * Provided customer service * Responsible for visual merchandising * Responsible for stock and transfers * Helped train and manage a team of 7+ * Was responsible for meeting sales goals * Provided customer service * Responsible for visual merchandising * Responsible for stock and transfers

In-house Manager

• Jan 2020 - Mar 2020

* Managed operations inside the coffee shop. * Was responsible for inventory and making orders to Sysco, Baden Coffee Company and Grainharvest Bread. * Cash-handling and deposit paperwork. * Dealt with customers on a regular basis. * Handled food prep and serving. * Barista experience. * Managed operations inside the coffee shop. * Was responsible for inventory and making orders to Sysco, Baden Coffee Company and Grainharvest Bread. * Cash-handling and deposit paperwork. * Dealt with customers on a regular basis. * Handled food prep and serving. * Barista experience.

Administrative Assistant

• Aug 2019 - Nov 2019

* Utilizing various office programs such as; Microsoft Excel, Microsoft Word, Adapters, Burn programs, iMovie and Microsoft Outlook, and TrackOps. * Worked with SD cards, editing and compiling surveillance footage. * Compiling surveillance reports including private investigator notes. * Meeting deadlines. * Prioritizing and accomplishing tasks with a degree of efficiency. * Communicating with employees and management. * Troubleshooting tech issues. * Keeping track of paperwork; sorting and filing.

Keyholder

• Aug 2018 - Jul 2019

* Managed a team of 10-12 individuals. * Oversaw sales and coaching. * Responsible for marketing and visual audits. * Took on management tasks intermittently. * Respected in leadership position. * Handled paperwork and stock. * Managed a team of 10-12 individuals. * Oversaw sales and coaching. * Responsible for marketing and visual audits. * Took on management tasks intermittently. * Respected in leadership position. * Handled paperwork and stock.

Keyholder

• Apr 2014 - Jun 2018

* Health & Safety Representative. * Promoted to Supervisor in 3 months. * Maintained Supervisor position through employment. * Provided customer service & tech support. * Trained in marketing & visuals. * Handled paperwork, deposits and Government ID. * Health & Safety Representative. * Promoted to Supervisor in 3 months. * Maintained Supervisor position through employment. * Provided customer service & tech support. * Trained in marketing & visuals. * Handled paperwork, deposits and Government ID.

Sales Floor Associate

• Oct 2012 - Jun 2014

* MVP Sales Associate. * Trained in marketing & visuals. * Provided customer service. * MVP Sales Associate. * Trained in marketing & visuals. * Provided customer service.

English Tutor

• Jun 2012 - Aug 2012

* Taught English in written, reading and speaking form. * Created lesson plans. * Taught English in written, reading and speaking form. * Created lesson plans.