Business Analyst

• Jan 2023 - Present

Business Analyst

• Dec 2021 - Dec 2022

Business Analyst

• Jan 2021 - Nov 2021

• Analyze and document high level requirements to assist in project size scoping. • Analyze and document detailed business requirements. • Design and document workflow and make appropriate recommendations and solutions that will positively impact operational effectiveness. • Work with Solution Architects to analyze optimal solution. • Tracking activities of developers, testers and making sure tasks are completed within the sprint timelines. Callout risks proactively to business if any blockers faced during execution. • Develop requirement specifications, business cases, functional specifications and process models as required. • Provide support to development and/or vendor team, answering any questions to ensure appropriate solutions are delivered. • Provide support to ST, SIT and UAT testing teams to ensure issues are resolved throughout testing lifecycle. • Supporting business transition and helping to establish change. • Effectively communicating my insights and plans to cross-functional team members and management. • Gathering critical information from meetings with various stakeholders and producing useful reports. • Working closely with clients, technicians, and managerial staff. • Providing leadership, training, coaching, and guidance to junior staff.

Data Analyst, project officer

• Feb 2017 - Dec 2020

• Conduct situational and data analysis to identify and understand a problem or issue • Present and explain findings to appropriate executives • Provide advice or suggestions for improvement according to objectives • Formulate plans to implement recommendations and overcome objections • Arrange for or provide training to people affected by change • Evaluate the situation periodically and make adjustments when needed • Assessed risks to KPIs due to introduction of new technology that helped the business to undertake crucial decisions • Analyzed the data and designed the reports for the executive managers. • To develop the initial drafts of the project specification requirement documents with the details of project deliverables and project expectations of client and to specify timelines of project deliverables. • Manage, supervise and control multiple project through project life cycle. • Gather and analyze information about the projects undertaken • Advise management on matters requiring attention and implement management decisions • Assist with the administration of the work undertaken by contractors • Work with senior management in the delivery of client engagements and associated outputs, supporting the team in day-to-day client management, project management and the development of high-quality client deliverables. • Develop and work with the team to establish future-facing insights, implications, and recommendations, delivering advice, making recommendations, and identifying and solving problems

Senior System Engineer

• Apr 2016 - Jan 2017

• Responsible for designing and coding of the software as per requirements. • Performing unit testing and integration testing of software to ensure correct working of the code and debugging the issues and fixing them. • Reviewing of the code developed by other team members and locating errors/issues in the code. • Upgrades in the current software as mentioned in the specification documents by client. • Performing documentation such as stages involved in project, deviation from initial estimate in terms of time and resources. • Creating documentations of new learnings in the project and use it for further projects (knowledge management). • Providing expertise in design correction, with the Eclipse, networking protocols, configuring, Installing, testing and maintaining Software systems, database applications and network servers. • Analysing the User Stories assigned in a sprint. • Identifying and estimating the tasks and then implementing the same within timelines. • Demo the implemented User Stories to the clients. • Addressing the comments received during the demo.

System Engineer

• Feb 2014 - Mar 2016

• Responsible for designing and coding of the software as per requirements. • Performing unit testing and integration testing of software to ensure correct working of the code and debugging the issues and fixing them. • Reviewing of the code developed by other team members and locating errors/issues in the code. • Upgrades in the current software as mentioned in the specification documents by client. • Performing documentation such as stages involved in project, deviation from initial estimate in terms of time and resources. • Creating documentations of new learnings in the project and use it for further projects (knowledge management). • Analyzing the User Stories assigned in a sprint and identifying and estimating the tasks and then implementing the same within timelines. • Demo the implemented User Stories to the clients and addressing the comments received during the demo.