Kritika Roka
Cashier Teller at Orient Exchange Co. (L.L.C)- Claim this Profile
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English Full professional proficiency
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Hindi Native or bilingual proficiency
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Nepali Professional working proficiency
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Bengali Elementary proficiency
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Khasiya Native or bilingual proficiency
Topline Score
Bio
Credentials
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Anti Money Laundering & Finance Terrorism
Crow Holdings
Experience
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Orient Exchange Co. (L.L.C)
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Financial Services
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100 - 200 Employee
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Cashier Teller
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May 2019 - Present
- Process successful transactions of money exchange, remittance, instant cash and instant cash draft etc. - Meeting customer’s need through excellent cash transactions on timely and accurate manner. - Adhere to Anti Money Laundering policy under the central bank’s guidelines. - Prepare day end report ensuring currency reconciling against closing cash balance. - Develop a good relationship with customers. - Identify and report suspicious transactions to Line Manager. - Identify the discrepancies in cash balance and report the same to Line Manager on timely manner. - Handling and resolving customer’s queries related to money exchange and money transfer. - Promoting offer and promotions of Companies to the customers. - Attend trainings and program conducted by the Company. Show less
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Sales Assistant
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May 2017 - May 2019
- Greet customers and help efficiently customers to ensure highest standard of customer service. - Communicating efficiently and maintain utmost respect to all customers. - Obtaining full knowledge of present sale, offer, promotions and policies regarding payment, exchange and return of products. - Promoting special sales, offer and awareness of store to customers. - Helps customers to locate and select the products by providing them with proper advice if required in order to support purchase decisions. - Recommending substitute products to increase customer’s buying options. - Accepting & processing customer orders. - Answering customer’s call and handling customer’s inquiries. - Adhere to all outlet policies, procedures and regulations set by the management. - Completing paper works when receiving inventories from merchandise. - Ensure all inventories are readily available in store. - Maintain clean and organized product display in store to ensure easiness on locating products by customers. - Attend periodic sales training. - Experience working under pressure. Show less
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Education
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Assam Rifles Public School, Jorhat
Grade IX, CGPA: 5.8 -
National Institute of Open Schooling
Senior Secondary School Examination, 52.67%
Community
