Kristy Nilson
VP of Marketing & Customer Support at The PAR Group- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
Topline Score
Bio
Kevin Ridder
Kristy is passionate about her work and has an incredible eye for detail and clients needs. She brings a fresh approach to her business. It is a pleasure to work with such a talented mind. She will add vibrant energy to any company.
jason vernick
Kristy was an asset to our company. She successfully achieved all tasks that were given to her. Kristy always went above and beyond and was a pleasure to work with. She dealt with many different client issues and handled them in a professional manner. She collaborated with all of our departments in order to get the client what they needed in a timely fashion and had impeccable follow-up skills.
Andrew Andrade
Kristy has always been a professional delight to work with. She is extremely diligent with information and make sure that she is covering all aspects of the topic at hand.. I’ve had the pleasure of working with her for over a year now, and she has been nothing less than a delight. I would highly recommend her for any position that involves a dedicated and disciplined worker.
Kevin Ridder
Kristy is passionate about her work and has an incredible eye for detail and clients needs. She brings a fresh approach to her business. It is a pleasure to work with such a talented mind. She will add vibrant energy to any company.
jason vernick
Kristy was an asset to our company. She successfully achieved all tasks that were given to her. Kristy always went above and beyond and was a pleasure to work with. She dealt with many different client issues and handled them in a professional manner. She collaborated with all of our departments in order to get the client what they needed in a timely fashion and had impeccable follow-up skills.
Andrew Andrade
Kristy has always been a professional delight to work with. She is extremely diligent with information and make sure that she is covering all aspects of the topic at hand.. I’ve had the pleasure of working with her for over a year now, and she has been nothing less than a delight. I would highly recommend her for any position that involves a dedicated and disciplined worker.
Kevin Ridder
Kristy is passionate about her work and has an incredible eye for detail and clients needs. She brings a fresh approach to her business. It is a pleasure to work with such a talented mind. She will add vibrant energy to any company.
jason vernick
Kristy was an asset to our company. She successfully achieved all tasks that were given to her. Kristy always went above and beyond and was a pleasure to work with. She dealt with many different client issues and handled them in a professional manner. She collaborated with all of our departments in order to get the client what they needed in a timely fashion and had impeccable follow-up skills.
Andrew Andrade
Kristy has always been a professional delight to work with. She is extremely diligent with information and make sure that she is covering all aspects of the topic at hand.. I’ve had the pleasure of working with her for over a year now, and she has been nothing less than a delight. I would highly recommend her for any position that involves a dedicated and disciplined worker.
Kevin Ridder
Kristy is passionate about her work and has an incredible eye for detail and clients needs. She brings a fresh approach to her business. It is a pleasure to work with such a talented mind. She will add vibrant energy to any company.
jason vernick
Kristy was an asset to our company. She successfully achieved all tasks that were given to her. Kristy always went above and beyond and was a pleasure to work with. She dealt with many different client issues and handled them in a professional manner. She collaborated with all of our departments in order to get the client what they needed in a timely fashion and had impeccable follow-up skills.
Andrew Andrade
Kristy has always been a professional delight to work with. She is extremely diligent with information and make sure that she is covering all aspects of the topic at hand.. I’ve had the pleasure of working with her for over a year now, and she has been nothing less than a delight. I would highly recommend her for any position that involves a dedicated and disciplined worker.
Experience
-
The PAR Group
-
United States
-
Construction
-
1 - 100 Employee
-
VP of Marketing & Customer Support
-
Oct 2006 - Present
Tasked with overhauling customer support department including the integration of new processes, hiring and training new team, leading to the overall improvement of efficiency and the overall customer experience. Maintain and continue to cultivate relationships with over 2,000 existing clients, including many of the largest commercial building management companies, developers, and owners. Succeeded in reobtaining business from customers through gaining their trust by being their reliable point of contact for all business services and queries. Independently designed a process from the ground up that improved the submission of deadline-oriented paperwork, reducing job delays, increasing customer satisfaction and facilitating payment in a timelier manner. Show less
-
-
Director of Marketing and Customer Relations
-
2010 - 2021
Design and implement all programs relating to sales support, customer relations, and the promotion of the company as a brand, ensuring customer satisfaction. Design email blasts, data sheets, brochures, promotional items and presentations for existing and prospective customers.
-
-
Account Executive
-
Oct 2006 - 2010
Visited a minimum of 25 client sites per week to enhance customer satisfaction and distribute new service updates and offerings. Managed 5 trade shows resulting in 20+ new leads and 2 “Meet and Greet” annual events with an excess of 200 clients and employees in attendance. Manage annual internal corporate events with an excess of 400 employees.
-
-
-
Del Laboratories
-
Personal Care Product Manufacturing
-
1 - 100 Employee
-
Marketing Coordinator
-
2004 - 2006
Designed and implemented new requisition system that decreased sales force cycle time by 40% enabling the sales organization to prioritize and track requisitions in a timelier manner. All orders were processed through this new requisition system, generating $240M in revenues for the “nail colors” retail division. Collaborated on merchandising, ad layout, photo shoots, planograms, and custom label production while meeting and exceeding critical deadlines. Saved key client by creating a full line wall configuration within record breaking timeline for Walgreens which resulted in Del not losing its prime real estate to a competitor and generated in excess of $200K in revenue. Show less
-
-
-
Sony Music Entertainment
-
United States
-
Musicians
-
700 & Above Employee
-
Marketing Assistant
-
2001 - 2004
Responsible for creation of all VIP itineraries and accompanying of executives during new artist release parties throughout entire stay for global record music company with a roster that includes a broad array of both local artists and international superstars. Purchased in excess of 4,000 tickets per month from venues and promoters for concerts and sporting events throughout the entire East Coast. Maintained the weekly concert calendar highlighting concert information, in-store promotions, album release dates, sporting events, and corresponding sales activities for more than 40 events per month. Show less
-
-
Education
-
Hofstra University
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services -
Hofstra University
Personal Trainer Certification, Personal Training / Nutrition / Anatomy & Physiology -
NASM
CPT (in progress 2023), CPT/CNC/WLS
Community
