Kristyn Fix

Business Services Program Manager at East Cascades Works
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Location
The Dalles, Oregon, United States, US

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Credentials

  • Accredited Basic Economic Development Course
    International Economic Development Council
    Sep, 2022
    - Sep, 2024
  • Certified Cider Professional
    American Cider Association

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Business Services Program Manager
      • May 2023 - Present

      -Work collaboratively to develop strategies for business, jobseeker and emergent workforce-related services by coordinating diverse programs and projects. Identify risks and opportunities across multiple workforce programs to make strategic and outcome-based investments. -Prepare board level and grant reports for submission to the EC Works’ Directors and coordinate with leadership team to implement action and provide technical assistance for projects and programs. Assist in developing budgets and scopes of work for grant applications and contracts, along with developing program standards and protocols that ensure continuous improvement and quality workforce services. -Convene and facilitate meetings with various key stakeholders and coordinate business service activities in targeted sectors of healthcare, manufacturing, construction and technology. -Implement evidence-based workforce diversity, equity, and inclusion strategies in targeted sectors to promote a diverse workforce pipeline that will stimulate economic growth and influence an inclusive environment. -Consult and collaborate with internal departments and local training vendors to coordinate training activities that include On-The-Job Training, Incumbent Worker Training, and Customized Training, to meet the needs of area businesses. -Support economic development efforts to retain existing business, expand and attract new businesses in the region. -Oversee sector partnerships, WorkSource Business Services, throughout the entire East Cascades region. Partner with WorkSource, Youth Compass, public education (k-20) and registered and pre-apprentice partners to link and leverage workforce, economic development, and other needed services to solve and meet business needs. -Meet, coordinate, and collaborate with area businesses, chambers of commerce, human resource associations, industry associations and economic development organizations on an ongoing basis to determine specific workforce needs. Show less

    • Co-Owner/Investor
      • Jan 2019 - Present

      Through my role as Operations Manager that transitioned into General Manager, I was offered and accepted an ownership stake in Heights Taproom DBA Working Hands Fermentation in 2019. After leaving a salaried employment position with the company in 2022, my ownership stake was converted and I remain a silent, non-managing member of the LLC.

    • General Manager
      • Aug 2018 - Jul 2022

      · Team Management & Employee Experience: Responsible for job postings, hiring and onboarding, regular employee reviews, corrective actions, maintaining open and inviting communication strategies, and emphasizing an equitable, inclusive work environment. Created the Employee Enrichment Incentive program offering financial incentive to engage in self-care and healthcare activities outside of workplace.· Company Brand & Story and Digital Media: Worked individually and collaboratively to create brand identity and develop and maintain a consistent marketing presence in traditional and social media. Maintained multi-platform social media calendar and communications schedule including marketing automation platforms. Received grant funding from designated marketing organizations to support regional music program that supported tourism to the area.· Accounting & Budget: Created a tracking system and sustainable accounts payable/receivable program while working with ownership team to find additional avenues for profitability, including packaging diversification, increased geographic reach, and the development of an additional fermentation brand with brick & mortar buildout.· Sourcing & Operations Management: Built materials and ingredients sourcing strategy to include competitive rates and, when possible, locally/regionally sourced goods. Implemented ERP, point of sale, financial, and bookkeeping workplan to streamline operations and better track growth. Secure & maintain annual licenses and permits.· Event Planning & Management: Worked individually and closely with taproom manager to grow weekly, monthly, and annual events to ensure taproom sustainability while creating a location with a strong community emphasis. Identified and communicated with small group of local non-profit organizations with similar values and mission by supporting projects and hosting events. Show less

    • Founder & Event Coordinator
      • Jul 2016 - Present

      · Owning & Operating: Through strategic business planning, founded a small event planning and photobooth business to operate in a competitive, tourism market in the Gorge. Function as the sole operator of photobooth services and event coordinator for projects ranging from weddings to non-profit fundraisers to art auctions. · Owning & Operating: Through strategic business planning, founded a small event planning and photobooth business to operate in a competitive, tourism market in the Gorge. Function as the sole operator of photobooth services and event coordinator for projects ranging from weddings to non-profit fundraisers to art auctions.

    • United States
    • Economic Programs
    • 1 - 100 Employee
    • Industry Engagement Project Manager
      • Jul 2022 - Apr 2023

      · Rural Economic Development & Strategy: Worked with multiple community business owners and future entrepreneurs to identify the economic ecosystem of a five-state region and to determine resiliency. Completed SWOT analyses on key building blocks to develop a community-wide conversation around entrepreneurial future. Communicate with key stakeholders, service providers, and community partners to align a shared vision and strategy for implementation and assist in developing measurable goals for success. · Grant writing & Resource Connection: Collaborated with stakeholders to determine community-based projects appropriate for grant or forgivable loan programs. Wrote grant applications, assisted in grant review process, created requests for proposals for contractual work, grant reporting and administration, and project asset communication. · Executive Director: Responsible for oversight of non-profit trade organization, Gorge Technology Alliance. Completed annual budget and work plan, reported to Board of Directors and conducted bi-monthly meetings, directed sponsorship and membership drive including development of new procedures and appreciation efforts. Hosted monthly, bi-monthly, quarterly, and annual events both virtually and in-person, ranging from 10 to 150 attendees. Responsible for marketing and communication management including Facebook, Twitter, LinkedIn, Wix, Constant Contact and more. Show less

    • Social Media Coordinator
      • Jun 2019 - Dec 2019

      · Organization Brand & Story and Digital Media: Worked individually and collaboratively with local resources and member companies of this regional craft beverage alliance to create brand identity and develop and maintain a consistent marketing presence in traditional and social media. Maintained multi-platform social media calendar and communications schedule including marketing automation platforms. · Organization Brand & Story and Digital Media: Worked individually and collaboratively with local resources and member companies of this regional craft beverage alliance to create brand identity and develop and maintain a consistent marketing presence in traditional and social media. Maintained multi-platform social media calendar and communications schedule including marketing automation platforms.

    • Events & Arts Education Manager
      • Mar 2015 - May 2018

      · Event Planning & Coordination: Successfully worked to move regional arts center from a homogenous event and art docket to a regionally diverse and nationally recognized offering of events, fundraising efforts, interactive art projects, and engaging programs accessible to entire community. · Social Media & Digital Communication: Created apt mission and vision statements from which we derived our programming and funding agenda for the center, while collaborating with marketing professionals within small budget. Implemented and trained team on media platforms, such as Facebook, Instagram, Twitter, YouTube, Hootsuite, Wix, Wordpress, MailChimp, Link.tree. Assisted in creation of multimedia artistic experience through an equity and inclusion lens that spanned several years and reached underserved populations in the region. · Budgeting & Grant Writing: Collaborated closely with Executive Director to seek out grant and other funding sources to support diverse programming at the center. Assisted ED in obtaining talent and system tracking for grant purposes. Worked as a dedicated team to bring the center budget from a large deficit to $180,000 surplus operating funds within a short timeframe. Developed education and events budget, in addition to managing restricted funds. · Education & Accessibility: Developed curriculum, sourced teaching artists, managed contracts, and participated in creative collaboration for accessible art program ranging from youth summer art camps to offsite senior art enrichment opportunities. Identified local and regional stakeholders to invest in scholarship opportunities along with community partners to host public art installations, mural projects, artist reception, and educational events. · Volunteer Management: Recruited, trained, managed, and supported a volunteer crew of over 50 individuals to participate in all aspects of the center, including youth arts education, technical assistance, front of house event roles, and brand ambassadors. Show less

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Mobile Crisis Team Supervisor
      • Jul 2013 - May 2015

      · Crisis Assessment & Client Care: Provided one-on-one and group therapy for voluntary and compelled individuals in the rural tri-county area of Hood River, Wasco, & Sherman counties. Coordinated short-term intervention and long-term treatment planning for individuals in the community who were most vulnerable and at risk of or for harm. · Team Management & Training: Responsible for hiring, training, managing, and supporting mobile clinical crisis team which responded in person to mental health crises in Hood River, Wasco, & Sherman counties. Coordinated continuing education opportunities, weekly community partner treatment & response meetings, onsite emergency response training, crisis response management, Sanctuary trauma-informed care models, criminal justice trainings, and as-needed interventions. · Policy & Procedure Development: Worked with trauma-informed care contractor to develop comprehensive, regional mobile crisis response program utilizing limited resources available in rural area. Interpreted complex governmental rules and regulations into practical, understandable language for crisis response actions. These policies remain the foundation of the crisis response team for the region and have been used to inform civil commitment and mental health first aid trainings and interventions. Show less

    • United States
    • Alternative Medicine
    • 400 - 500 Employee
    • Mental Health Therapist
      • Mar 2012 - Jul 2013

      - Mental health treatment, group therapy, grief and loss counseling, case work, and direct client care with vulnerable adults diagnosed with pervasive mental health disorders, residing in both residential and community settings. - Mental health treatment, group therapy, grief and loss counseling, case work, and direct client care with vulnerable adults diagnosed with pervasive mental health disorders, residing in both residential and community settings.

    • Public Safety
    • 700 & Above Employee
    • Mental Health Specialist
      • Jul 2007 - Mar 2012

      - Provided direct care services, mental health therapy, group counseling, community supervision, and case work services to individuals identified as Dangerously Mentally Ill in the State of Washington in both community and institution settings. - Provided direct care services, mental health therapy, group counseling, community supervision, and case work services to individuals identified as Dangerously Mentally Ill in the State of Washington in both community and institution settings.

Education

  • Antioch University Seattle
    Master of Arts - MA, Mental Health Counseling/Counselor
    2003 - 2006
  • University of Illinois at Urbana-Champaign
    Bachelor of Science - BS, Psychology
    1999 - 2003

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