Kristy Murphy
Senior Account Manager at Applied Health Analytics, LLC- Claim this Profile
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Bio
Credentials
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Executive Management
Management and Strategy InstituteJan, 2019- Nov, 2024 -
Project Management-Lean Process
Management and Strategy InstituteJan, 2019- Nov, 2024 -
Six Sigma Green Belt (CSSGB)
Management and Strategy InstituteJan, 2019- Nov, 2024 -
ACLS
American Heart Association -
BLS
American Heart Association -
CNMTB
Nuclear Medicine Technology Certification Board (NMTCB)
Experience
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Applied Health Analytics, LLC
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Senior Account Manager
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Oct 2018 - Present
Drive positive engagement and foster relationship building with assigned Channel Partners; handling Channel Partner integration, population health strategy deployment, needs analysis and on-going support. Acquired Skills: Day-to-day supervision/support of assigned client accounts and responsible for the relationship between Applied Health Analytics and Channel Partners. Conduct formal periodic review meetings to review performance, uncover any threats and opportunities, resolve issues and discuss new ideas and solutions. Develop long-term strategic plans for Channel Partners to ensure account retention and short-term tactical plans to ensure customer satisfaction. Help create tools to monitor and track Channel-Partner software engagement. Prepare necessary data, reports and course of action in managing and renewing clients. Work with Channel Partners to grow, streamline and increase the value of their commercial market business.
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HCA Healthcare
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United States
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Hospitals and Health Care
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700 & Above Employee
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Employee Advisory and Engagement
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Jan 2015 - Oct 2018
Increase management awareness, address workplace issues, and provide an additional communication tool for the facility Acquired Skills: Recruitment: Ability and experience to recruit, train, counsel, and manage executive groups and to develop long-range organizational goals. Managing: Manages and coordinates functions associated with organizing, implementing and meeting goals/guidelines. Leadership: Ability to lead a team but also work independently.
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RSO/ Nuclear Cardiology
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Aug 2008 - Oct 2018
Responsible for recommending and/ or approving corrective actions, identifying radiation safety issues, initiating action, and ensuring compliance with regulations in both office and hospital settings. Successfully managing patient flow and providing the upmost in care while communicating with multiple modalities of diagnostics and physicians at multiple TriStar locations. Acquired Skills: Discipline and strong work ethic: Taking on multiple roles in the office to maximize expertise and skill level. Demonstrate strong organizational skills: All required state information kept organized and intact ready for review on a quarterly basis. Successfully maintain patient schedule: Accountable for all diagnostic scheduling and maintaining patient schedule. Implementing and designing patient schedule template for all diagnostics for better patient flow. Exemplify strong personal skills: Speaking with patients on a day to day basis. Explaining certain tests and procedures or reviewing test results. Demonstrate excellent accountability and time management skills: Not only in charge of nuclear clinic, patient care, diagnostic scheduling, charting/filing/calling back reports to patients, but also performing and maintaining quality control and assurance daily. Accountable to answer page or call within a certain time period and respond to need at hand. State Compliance: Having all state regulations (surveys, wipes, sealed sources, dose calibrator, film badges, patient dose lists, radioactive material license, employee licensures, appropriate postings, etc) available, organized and prepared for inspection while maintaining proper documentation of all daily quality control and assurance. Promotion of practice: Direct involvement with the launch of social media, organizing events and activities to promote cardiac awareness and education while representing the practice in charity walks and fundraisers.
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Digirad
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Facility Supervisor/Lead Cardiology Specialist
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Aug 2010 - Sep 2011
Aug 2010–Sept 2011Under the direct supervision of the Business Director, responsible for the day-to-day supervision of operations as well as all technical and patient care functions. Acquired Skills: Supervision: Day to day supervision of operations of Digirad Imaging solutions (DIS) Nashville location, as well as technical and patient care functions. Management: Assist the Business Director in handling issues that arise at customer sites, manage office records including patient medical records, billing records and costumer schedule. Administration: Establish and implement departmental policies and procedures, objectives, quality assurance program along with safety and environmental standards. Finance: Manage fleet and travel receipt along with office and clinical required materials.
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Community Health Systems
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United States
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Hospitals and Health Care
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700 & Above Employee
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Nuclear Medicine Specialist
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Aug 2008 - Dec 2010
Providing Nuclear Medicine services to a 270 bed facility on an “as needed” and “on call” basis. Acquired Skills: Policy Procedures: Follow radiation policy and NRC/State guidelines for handling of radioactive pharmaceuticals, including but not limited to conducting daily surveys of hot lab, exam rooms, camera and personnel: follows procedure in the handling of spills and/ or radiation contamination. Communication: Communicating and building relationships with not only cardiologists and radiologists, but also other physicians such as general surgeons, oncologists and even orthopedists regarding patients and correct and significant testing. Reliability: Showing up at facility when you are needed and communicating that you are booked at that facility for that day and time period.
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Education
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Columbia Southern University
Master of Business Administration (M.B.A.), MBA -
Austin Peay State University
Master's degree, Health/Health Care Administration/Management -
NMTCB Board Certified University of Tennessee-School of Nuclear Medicine
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Austin Peay State University
Bachelor of Science (B.S.), Health and Human Performance