Operations Manager

• Dec 2022 - Present

Executive Administrative Assistant / Office Manager

• Feb 2015 - Dec 2022

Office Coordinator and Executive Assistant providing direct support for three owners of a small company booking professional entertainment artists, musicians, and bands for weddings, corporate events, and other high-end functions. Responsibilities include incoming and outgoing calls, drafting, reviewing and finalizing contracts, email correspondence, processing forms, and providing direct support for the owners. Key roles are to coordinate and review the many details of each event with the clients, artists, and venue. Also helped implement processes and procedures, along with more effective and efficient ways to utilize the company’s digital filing system (FileMaker).

Ad Quality Reviewer

• Aug 2014 - Apr 2015

Researched and compared queries, reviewed and rated quality of ads, websites, and videos on the internet for Google. Researched and compared queries, reviewed and rated quality of ads, websites, and videos on the internet for Google.

Document Specialist

• Aug 2008 - Jun 2013

Technical document editing and formatting, including references, bibliography, prefaces, appendices, etc. Specialized in building Microsoft Word templates, creating tables, graphics, and styles in Microsoft Word and PowerPoint.Duties included working directly with engineers, who were sometimes based in other countries, making for a work schedule that sometimes varied, often with long days and nights of tedious document editing.

Executive Assistant

• Feb 2008 - Aug 2008

Provided support for Division Director of the Center for Advanced Aviation System Development (CAASD). Primary responsibilities were to manage the Director’s busy schedule and maintain her calendar using Outlook. Made travel arrangements, processed expense vouchers, memos, letters, and other correspondence. Planned conferences, set up meetings, created briefing charts and animated PowerPoint presentations.

Administrative Assistant

• Apr 2001 - Feb 2008

Administrative Assistant for Associate Department Heads, Chief Engineers, Project Leads, and their deputies. Maintained multiple schedules, made travel arrangements, processed expense vouchers, memos and letters, planned and coordinated meetings and large conferences, created briefing charts and excel spreadsheets, and handled classified and other sensitive documents. Edited classified and unclassified technical documents and correspondence, prepared security requests, handled telephone coverage and other miscellaneous administrative tasks. Also, served as mentor to lower level staff as I moved to higher-level positions. Provided support for classified processing as system administrator for three classified computers. Performed software and hardware updates, checked security logs, and enforced proper classified lab and system security.