Experience

New Hampshire Department of Health and Human Services

• Government Administration
• 300 - 400 Employee

• Employment Counselor Specialist

  • Apr 2021 - Present

  Employed in a federal program through the Department of Health and Human Services under the New Hampshire Employment Program. I assist and support clients who are low-income, obtaining and maintaining their TANF cash benefit. Overall goal is to support and empower individuals towards self-sufficiency and permanency in the work place to support themselves and their family financially. Employed in a federal program through the Department of Health and Human Services under the New Hampshire Employment Program. I assist and support clients who are low-income, obtaining and maintaining their TANF cash benefit. Overall goal is to support and empower individuals towards self-sufficiency and permanency in the work place to support themselves and their family financially.



Southern New Hampshire Services, Inc.

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Employment Counselor Specialist

  • Apr 2018 - Apr 2021

  Affiliated with Southern New Hampshire Services, but contracted through the Department of Health and Human Services under the New Hampshire Employment Program. I assist and support clients who are low-income, obtaining and maintaining their TANF cash benefit. Overall goal is to support and empower individuals towards self-sufficiency and permanency in the work place to support themselves and their family financially. Affiliated with Southern New Hampshire Services, but contracted through the Department of Health and Human Services under the New Hampshire Employment Program. I assist and support clients who are low-income, obtaining and maintaining their TANF cash benefit. Overall goal is to support and empower individuals towards self-sufficiency and permanency in the work place to support themselves and their family financially.



Old Navy

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2015 - Sep 2020

  I play a key asset to the development and collaboration of our team goals within the fitting room, on the cash wrap or on the sales floor. Able to communicate effectively by building rapport, identifying needs and quickly resolving conflicts within the team or store overall. I showcase the product through passion, energy and expertise to the customer while providing expert advise to customers on the product and acting as a crucial leader. I play a key asset to the development and collaboration of our team goals within the fitting room, on the cash wrap or on the sales floor. Able to communicate effectively by building rapport, identifying needs and quickly resolving conflicts within the team or store overall. I showcase the product through passion, energy and expertise to the customer while providing expert advise to customers on the product and acting as a crucial leader.



Seacoast Mental Health Center

• United States
• Mental Health Care
• 1 - 100 Employee

• Outreach Specialist

  • Jun 2017 - Jan 2018

  Provide community support services through case management with a cliental caseload of 25-30. Support individuals with access to community resources like insurance (Medicare/Medicaid) supportive housing, employment support and a variety of services necessary for the individual to achieve independence. Focus on symptom management and psychoeducation for clients when in the community to strengthen their self-esteem and overall confidence when living with their mental illness. Provide community support services through case management with a cliental caseload of 25-30. Support individuals with access to community resources like insurance (Medicare/Medicaid) supportive housing, employment support and a variety of services necessary for the individual to achieve independence. Focus on symptom management and psychoeducation for clients when in the community to strengthen their self-esteem and overall confidence when living with their mental illness.



The Mental Health Center of Greater Manchester

• Residential Intern

  • Sep 2016 - May 2017

  Assume learning opportunities through the center to constantly stay updated on the needs and demands of the clients. Assisted clients within the residence with daily living activities like grocery shopping, laundry and maintaining a clean bedroom and living space. Primarily focused on promoting a healthy lifestyle through activities to keep the clients engaged and interested in learning new concepts. Assume learning opportunities through the center to constantly stay updated on the needs and demands of the clients. Assisted clients within the residence with daily living activities like grocery shopping, laundry and maintaining a clean bedroom and living space. Primarily focused on promoting a healthy lifestyle through activities to keep the clients engaged and interested in learning new concepts.



SNHU Center for Community Engaged Learning

• Service Learning Coordinator

  • Jan 2015 - May 2017

  Facilitated groups of students [6-10] and assisted them with service learning sites and programs at off campus locations. Taught 4 ESL [English as a Second Language] classes weekly for intermediate students and created a lesson plan for one class focusing on pronunciation. Managed the reception desk in the Center’s office, responding to phone and email inquiries, scheduling meetings and assisting students, staff and faculty members. Facilitated groups of students [6-10] and assisted them with service learning sites and programs at off campus locations. Taught 4 ESL [English as a Second Language] classes weekly for intermediate students and created a lesson plan for one class focusing on pronunciation. Managed the reception desk in the Center’s office, responding to phone and email inquiries, scheduling meetings and assisting students, staff and faculty members.



Angie's Shelter for Women

• Intern

  • Aug 2015 - Dec 2015

  Worked with a select group of women through a Job Club to assist their resume building and essential skills needed for the workforce. Reviewed and assimilated client files to gain insight on resident histories, behaviors, and intervention efforts to understand the impact and effect on their current status. Oversaw case management meetings and filed paper work on each client. Attended a Substance Abuse Collaborative meeting monthly with various community organizations in the area working towards creating a solution to the opiod epidemic.