Medical Business Consultant / Certified Training Specialist

• Jul 2019 - Present

- Train private medical practices on customer attainment and retention strategies to increase revenue and improve customer experience- Create and enhance training content including workbooks, reference guides, and presentations to educate clients on improving customer lifetime revenue per patient- Project management of live and virtual workshops and seminars, including client communication and technical coordination

Board Member

• Jan 2018 - Present

Create and deliver career-preparedness content for girls and young women

Teacher

• Jul 2014 - Jul 2019

- Designed differentiated classroom instruction for 175 general, gifted, and special education students annually- Analyzed multi-dimensional student data for areas of success and needing improvement- Collaborated interdepartmentally to measure student performance, plan curriculum, and develop remediation plans- Obtained three additional certifications: gifted education, special education, and Microsoft Innovative Educator

Sales Representative

• 2008 - 2010