Counterintelligence Screener

• Jan 2022 - Present

Counterintelligence Analyst

• Nov 2021 - Jan 2022

HUMINT Analyst

• Feb 2020 - Jul 2021

Counter Intelligence Screener

• Sep 2019 - Feb 2020

Team Lead/Team Member

• Oct 2010 - Feb 2020

• Communicated clearly with event managers and on-site personnel to effectively engage in promotional events for selected products and companies. • Engaged in event logistics planning and team building, resulting in a 15% increase in customer satisfaction on average. • Communicated clearly with event managers and on-site personnel to effectively engage in promotional events for selected products and companies. • Engaged in event logistics planning and team building, resulting in a 15% increase in customer satisfaction on average.

Trainee

• Oct 2018 - Sep 2019

• Graduated in the top 20% from the Advanced Leaders Course for Non-Commissioned Officers. • Certified as a unit armorer and basic physical security manager. • Attended the Counterintelligence Special Agent Course. • Ranked 4th out 119 soldiers from the Basic Leaders Course. Served in the most senior student position during attendance. • Completed rigorous Levantine/Modern Standard Arabic course and scored a 1+/2+ on the Defense Language Proficiency Test. • Graduated in the top 20% from the Advanced Leaders Course for Non-Commissioned Officers. • Certified as a unit armorer and basic physical security manager. • Attended the Counterintelligence Special Agent Course. • Ranked 4th out 119 soldiers from the Basic Leaders Course. Served in the most senior student position during attendance. • Completed rigorous Levantine/Modern Standard Arabic course and scored a 1+/2+ on the Defense Language Proficiency Test.

Training Manager

• Sep 2015 - Sep 2019

• Direct policies related to submitting, approving, and completing training requests for military and civilian personnel covering technical, tactical, and professional requirements for organizations ranging from 30 to 960 personnel. • Execute changes and established effective standard operating procedures for multiple organizations, which have been integrated into senior organizations' operational development. • Increased passing rate on inspections by 70% and industry compliance while accounting for annual budgets ranging from 70,000 to over 1,000,000 dollars. • Processed over 530 training requests ranging from 1 to 50 personnel, including securing locations, materials and equipment, and verification of certifications upon completion. • Personally led training events with attendances ranging from 5 to 25 personnel at least once a month resulting in improved employee cross training and improved curriculum design. • Oversee the professional development of multiple personnel, who later earned promotions, awards, and career advancement.

Technical Support Agent/Customer Service Agent

• May 2011 - Nov 2012

• Handled inbound calls, taking command of troubleshooting needed to repair issues with AT&T and Time Warner Cable equipment and services. • Coached and mentored teammates and assisted supervisors with daily workloads, improving overall team effectiveness. • Pursued career track for quality control and training; displayed aptitude for technical work and placed on a work team with a majority of senior agents. • Regularly received bonus incentive for surpassing quality standards and tracked for advancement.

Actor/Singer/Director/Host

• 2008 - 2012

• Performed in over 20 productions ranging from stage theatre, improvisation, film, commercial, voice-over, and internet-based performances, including earning multiple lead roles and director positions. • Studied stage performance, writing, directing, and education at San Antonio College and Stephen F. Austin State University. • Continues to perform locally and create music. • Performed in over 20 productions ranging from stage theatre, improvisation, film, commercial, voice-over, and internet-based performances, including earning multiple lead roles and director positions. • Studied stage performance, writing, directing, and education at San Antonio College and Stephen F. Austin State University. • Continues to perform locally and create music.

Class Instructor

• Jan 2010 - Oct 2011

• Educated groups ranging from 5 to 25 students, ages 8 to 18, on concepts and standards utilized in the performing and entertainment industries using individual, small group, and large group instructional techniques. • Created materials for group presentations, additional studies, and provided accurate information on locally related services for follow-on instruction and network building. • Operated as chief contact between students, staff, and parents. Regularly engaged in joint communication, resulting in higher student retention rates for all led classes. • Selected to train for a Director of Education position with the possibility of future advancements.