Experience

Netgate

• United States
• Computer Networking Products
• 1 - 100 Employee

• TAC Support Engineer - Team Lead

  • May 2020 - Present

  Remote Provide Engineering-level support for Firewall and Routing products for customers and Managed Service Providers, test bug reports, test beta and release candidate software to ensure reliability for customers, and lead a team of fellow support engineers.



Prepnet

• United States
• Education Management
• 1 - 100 Employee

• IT Manager

  • Aug 2014 - May 2020

  Grand Rapids, Michigan, United States Manage a team of IT Support specialists, provide excellent IT resources for teachers and staff, build and maintain school networks and server equipment for schools across the state, and provide advisement to the company President.



CU*Answers

• United States
• Financial Services
• 100 - 200 Employee

• Client Services and Operations Specialist - Level 2

  • Sep 2013 - Aug 2014

• Network Engineer

  • Sep 2012 - Sep 2013



Sawyer Nursery Inc

• United States
• Accounting
• 1 - 100 Employee

• IT Systems Administrator

  • Mar 2011 - Sep 2012

  Support internally developed and purchased software for users, Administrate all systems within the network for local and off-site locations, maintain and troubleshoot MSSQL/MySQLdatabase issues, maintain network backups, repair hardware issues, and various other IT support related tasks